I booked through my credit card rewards program, so British Airways was refusing to give me a refund even though my credit card rewards program informed me that BA was the one in control of the credit. Your tips above did the trick! If you have any car or hotel reservations, or insurance associated with this booking you will need to cancel them separately. Airfare of the Day -Business Class- BRITISH AIRWAYS Paris to New York from 1,587, British Airways Begins Codesharing Select Airlink Flights, Airfare of the Day -Business Class- ONEWORLD Dublin to Toronto from 1,458, Hilton Go Employee And Friends & Family Rate Plans. Not sure what to do now. Thank you. The below applies to delayed or cancelled connecting flights that are booked together under the same booking reference, e.g. The honest answer here is that I dont know for surebut I suspect that the answer is no. All articles here represent an opinion and are general in nature and should not be relied upon for individual circumstances. If you need further assistance please contact us, we are here to help. My May 15 flight YVR to LHR was cancelled by BA a while back. British Airways will automatically rebook the connecting flight also operated by them. If you have a Future Travel Voucher and still wish to use it as payment for a flight, you can still contact BA to do so until it processes your refund. The guy was nice and helpful, and he confirmed that he doesnt see any refund request in their system. 4. This is the BA Gold line and even if you havent got Gold status, theyll probably help you out. There were no queries, no attempts to sell me on the voucher scheme. Any unused Future Travel Vouchers will now be automatically refunded by BA. Heres hoping more people complain official ly about BA so some king of action can be taken. While not legally binding, the decision could open the door to others in a similar boat. Hello ! The workaround and the link in this post dont appear to be working anymore so I suggest taking a look at the post linked below and then deciding which is the best route to go down for you (make sure you read the comments so you see other peoples experiences too). So I would depart BCN with 3 bags and arrive in GRU with no bags. She later contacted the airline to demand a cash refund which they declined, claiming that once accepted, she has no valid claim to cash anymore. outrageous that we should have to go to these lengths!! 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It worked !!! The contributors to this site are not investment advisors, financial planners, nor legal or tax professionals. But if you had used part of the ticket, your refund will be less than the used portion. Advertiser Disclosure: Some links to products and travel providers on this website will earn Traveling For Miles a commission that helps contribute to the running of thesite. Really useful thank you! Of course this didnt happen and I received a voucher instead. How much more do they need? Jennie Barber was awarded a full refund of 2,523.42 to cover the . Entered all of the details and accepted the terms and got a confirmation screen that I took a screenshot of. A woman who took on British Airways (BA) in court without legal representation has won her case in a row over flight vouchers. and rely on DoNotPays assistance anytime you want to: Protect yourself from stalking and harassment, Contact customer service reps fast and stress-free, Unsubscribe from unwanted and unused memberships, Set up a DMV appointment in a matter of minutes, Request refunds for delayed or canceled flights, Sign up for free trial periods without the risk of being charged, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Thank you for your email. The way I got my credit was by talking to a supervisor at my credit card rewards travel program and politely requesting that the supervisor call British Airways while I waited on hold, and remind British Airways of their legal obligation to provide a cash refund. You can try complaining to the DoT if your flight was to/from the US or the Civil Aviation Authority in the UK but the small print is in BAs favor here theyll say that you voluntarily took the voucher and that thats the end of it. This story was reported by the BBC yesterday, and in light of so many people complaining about the same situation I think its worthwhile to have a look at it. Please try again later. Ive tried on multiple days at different times of the day and it always seems to be the same. You can claim a refund for the parts of your journey which you did fly, provided that you can prove that the journey no longer serves any purpose in relation to your original travel plans. Hopefully they really return the money ! The airline refused. Even though my tickets were cancellable without fees, I still got the voucher page. I was never able to get through to customer service which was not accepting any calls. 2. What am I doing wrong? How Does the British Airways Refund Policy Work. Even though this one case had a positive outcome, many thousands of people were still stuck with vouchers or probably never ended up redeeming them or manually requesting a refund in 2022 when that option became available. Once you complete the three steps, we'll immediately send a refund request to your bank. Is there a percent ? Done. Hi. https://travelingformiles.com/how-to-get-a-refund-from-british-airways-the-last-working-ways/. Once again they seem intent on sabotaging their once-good reputation. You must then claim this refund at the same time as claiming a refund for the parts of your journey you did not fly. ), Use The New Marriott Tool To See Room Rates With All Fees & Taxes Included, British Airways is now permitting fee-free flight changes for Heathrow & Gatwick arrivals (Border Force strike dates), British Airways is offering limited free flight changes for Heathrow departures, British Airways has just announced a new route to the United States, British Airways is trialling biometrics for international departures, British Airways will add more flights to Pittsburgh in 2023, https://www.britishairways.com/travel/webforms/public/en_gb?eId=120001&wfpId=mmb_ticket_refund, https://www.headforpoints.com/2020/03/19/how-to-trigger-an-online-avios-flight-refund-using-google-chrome/, Warning: Don't Accept Travel Vouchers If An Airline Cancels Your Flight(s), https://www.britishairways.com/travel/webforms/execclub/_gf/en_gb?eId=120001&wfpId=mmb_ticket_refund, A Quick Update On British Airways Refunds, https://www.caa.co.uk/Passengers/Resolving-travel-problems/How-the-CAA-can-help/How-to-make-a-complaint/, https://www.transportation.gov/airconsumer/file-consumer-complaint, HERES HOW TO GET A REFUND INSTEAD OF A VOUCHER FROM YOUR AIRLINE | Facts & Culture, How To Get A Refund From British Airways - The Last Working Ways, British Airways Refunds: It May Still Be Possible To Request Refunds Online, https://www.britishairways.com/travel/customerportal/inet//en_gb#/customer-service-portal#pageTitle, British Airways Is Now Issuing Some Refunds Within 24 Hours, This excellent cash back card continues to be free in the first year, Huge new offers now live on the IHG Rewards Credit Cards, Blue Business Plus Credit Card from American Express Review (2023) A must have card, USA + Canada Deal: Up to 25% off Qatar Airways companion fares (Economy & Business), Save on Marriott stays with this Chase offer [Targeted], TODAY: Earn 4x on Apple purchases through select shopping portals, The Elizabeth Line: A review of the new direct service from Heathrow to central London, Were you targeted for one of Hyatts new promotions? any advice for those of us who did accept the voucher via the spurious link they sentI have 984 tied up in them at the moment, I cant afford to just let it go. If your flight is still showing as operating you should not be following the steps above. Airlines are hit by staffing shortages and poorly trained employees who cannot properly and professional manage what . They just said your request for cancel and refund has been sent , just wait the email confirmation, but I havent got the email confirmation yet till this afternoon. The standard cancellation and refund fee is 35 British pounds ($39.77) per person. To find out, I contacted the airline directly on your behalf. You did a terrific job of keeping all of your records with the airline. Refunds will be processed by BA in date order. BA cancelled our flights and like you I was so frustrated when I got to the page about getting a flight voucher, when I actually wanted a refund. Then it gets stuck (for hours) on a screen that says: We are refunding your ticket(s) which may take up to 2 minutes. This button displays the currently selected search type. ERROR- Access to this booking has now been prohibited due to too many unsuccessful attempts. You must then claim this refund at the same time as claiming a refund for the parts of your journey you did not fly. Will update once I get my refund. Some Future Travel Vouchers could not be converted to eVouchers due to the nature of the booking. All flights in the booking will be cancelled. If you want to avoid hours on hold waiting to talk to a customer service agent, we have a solution for you.

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