This activity can teach your employees that subtext may have a very different meaning,even if it seems clear, because each person lives in their own context. An activity called " Knot or No Knot " is great for goal conflicts. Group Sports mixetto / E+ via Getty Images I love this activity it really increases delegates self-awareness on their listening skills and how easily they can make assumptions. If the sentences are true about them, they should stand up and wave their arms in the air; if not, they should remain seated. A simple, yet effective exercise, I like the fact that it uses Goldilocks, a story which most of us will be aware of from childhood. Aims: To encourage participants to think about the behaviours exhibited by assertive people. To encourage participants to think about the characteristics of submissive and aggressive behaviours. The powerful exercise brings to life how easy it is to make stereotypes and then generates powerful discussion around how this happens in the workplace and the impact it has. Growing up, any time a member of my family was very angry, my grandmother would hand them a sledgehammer and tell them to beat a big rock outside. I have read the questions out from the materials and this worked just as well as writing them all out on the flip chart. Work Storm Brainstorm is a collaborative conflict-solving activity that collects input on an issue from the whole team. Divide your team into two groups so that one can be the management and the other can represent employees.. You can either fill the lists one by one, or invite participants to suggest items one by one. var s = document.getElementsByTagName('script')[0]; We limit the use of graphics and stress quality content. Useful For:Anyone attending a course or workshop that focuses on dealing with conflict. Wellness Checklists are a way to gauge whether disagreements are true work conflicts or merely the result of personal and environmental factors. Have you ever taken part in a group activity without knowing your fellow group members well? 2. How would you behave in real conflict situations? The Positive Definitions Game Ice Breaker Activity: 20 to 30 minutes. - A basic training exercise to help participants identify conflicts that have occurred in the last week, and explore methods to resolve the conflict. Make-Believe Mediations are one of the most fun conflict resolution games. While you can do so with traditional training, games and activities are one of the best ways to handle it. How would you define conflict management? One of the interesting 'take-aways' was that the fear of not understanding every word (the B1s) was greatly reduced as they were told they were going to hear a story. View More Reviews Read/Hide Reviews Assumptions - The Witches of Glum Time: You will have chosen person A to take an opinion on the topic and person B another opinion on the topic. I used the exercise exactly as provided and was delighted with the way that those present took to it and enjoyed the different way of making a valuable learning lesson. Defining Conflict: Where Do You Stand? Andrew Pickin, Director, Motiv8 Development Ltd. Notes:A small prize for the winning team would be nice, though not essential. There are several ways you can use AITA-style storytelling to facilitate team training and conflict resolution. No one knows how much the activity leader contributed either. Group Size:This module can be used with groups of up to 25 participants. It is also a useful addition to Emotional Intelligence training. Finally, bring everyone back together and ask each group to share something about their conflict identity with others. Running a training session? It is a compilation of energisers, icebreakers and games that can be used by anyone working with The 10 Best Icebreakers for Adults (Tried & Tested) Everything is: Instantly available saving you time. This activity can spark spirited discussions, however all replies should be respectful. NTA, for no, you're not. You'll Need: To prepare flipcharts containing ACAS definitions of bullying and of harassment if you dont wish to use the PowerPoint slides provided. It's a great way of illustrating that we're not as good at listening as we think we are. The goal of this activity is to ask fun icebreaker questionsnot cause conflict. YTA, for yes, you are. You said, I heard is a simple communication exercise. 12 chapters | Having said that, for a topic such as conflict management, the The Positive Definitions Game Ice Breaker above gets people working in teams from the start and fits in with the course title itself so this is quite a good starting activity. Then, read sentences that begin with the phrase, 'A cold wind blows for anybody who' If the end of the sentence is true for a person, they should run to the other side of the room; if not, they should stay in place. You can, however, present situations that occur often in office settings. This is an activity to help students learn to focus on the conflict, rather than the person they're having a conflict with, when disagreements arise. Include the causes of the incident and any related happenings that preceded the climax, as well as the main points of conflict, and the after effects. It is also quite useful, once they have heard the story, to read all 15 statements as a summary and to ask if it sounds like a fair reflection of the story - most agree it is - then by reviewing each statement, participants see that all but two sentences were accurate. Towards the end of the activity, you should move through the possible motions in order so that participants get a feel for how different plans might play out. Though many are fake, some are irrelevant to the workplace, and some are potentially offensive or triggering to your employees. - My favorite ice cream flavor is chocolate. All rights reserved. Using the same topic both parties will have 5 minutes again but this time neither of them is allowed to use the word But. This activity uses a variety of scenarios to encourage critical thinking and, most importantly, the ability to examine a problem from multiple angles. Now, he has a baseball-sized lump on his noggin. 11:17:38 As a result everyone is part of a much more valuable training where they learn about diversity and get to call upon on the experiences in the room. Person B will argue against it. Its designed to help anyone reflect on how to improve their workplace relationships, not just those who are in conflict. Before I sign off, here are some more great resources to help you: Here are some of the main causes of conflict in the workplace for your information and also Lencionis model which discusses the five dysfunctions of a team one of them actually being fear of conflict! Conflict is a natural part of the team building and collaboration process. Ive used it in induction courses. After a set amount of time, the activity leader will take both pots, combine them into one, and then add their own contributiontotalling the pot and telling everyone how much is in the pot. My rope is about 20 long. All in English - as our business English courses and workshops always are. In total, allowing for discussion, we recommend allowing 25 minutes for completion. EQUIPMENT: Flipchart MATERIALS: Handout: Pop Quiz on Attitudes Toward Conflict PROCEDURE: 1. Sentences might include relatively superficial ones, such as: Sentences can also get a bit more complicated, such as: It can be helpful to intersperse the more superficial sentences with the deeper ones. Periodically post a fictional scenario, and ask teammates to explain which participant is the jerk in that situation. Great to use for management programs and communication or for teambuilding. Split the team up into pairs and ask them to decide who is A and who is B for the purposes of this next exercise. This gives participants time to really think about their choices. 1. Once Id revealed how badly people listened, we went on to discuss the way some people assume they know what the question is about and dont listen carefully enough to understand what the interviewer wants. For example: "The king was an old man who could no longer walk." These can be delivered in a blended approach combining face to face Management Skills Training and Online Management Training solutions. It never fails to entertain the delegates, but always ticks the boxes for active listening as well as assumptions training. Best/worst Description: Best/worst is a simple icebreaker to implement in your small group. Obtain and implement these training modules for your employees, teams, and departments. Normally both parties are hell bent on winning that they dont listen to the other person because they are too focused on what they are saying next. gcse.src = 'https://cse.google.com/cse.js?cx=' + cx; I use a two-colored rope to make it a little more difficult. 1. You can take real AITA scenarios and act them out, with the same analysis and judgment at the end. The goal of this exercise is to demonstrate that everyone has had times where they've been wrong or unreasonable and how they've handled conflict in the real world. I have used this a couple of times now and think its fab. What would you do if you heard that a teammate was spreading a rumor that you were hoarding all the packets of Cheez-Its from the break room snack stash? Facebook Ive since trialled your Witches of Glum on a group of B1-C1 level participants (Italian professionals, from the same company). Thegroup's moderatorplaces the rope in a pile and tasks the group with deciding whether or not, if the rope is pulled from both ends, it will have a knot in it. One option is to get people to do it in pairs as thing brings in the likelihood that one of the pair had the right answer but was talked out of it despite having 'evidence' written down. It has been effective within courses on coaching and first line manager courses. 1. })(); Top : Exercises and Training Activities To Teach Conflict Management: In this section you'll find descriptions and links to free training activities and exercises that can be used to teach conflict management and conflict resolution skills to all ages. This activity is, after all, a very personal exercise. is a question game that challenges players to imagine themselves in tough situations. A great start to a session! To identify situations where participants find it difficult to be assertive. For the sake of variety, you can give teams different prompts. Conflict can be disruptive and, at worst, destructive. One team member starts by making a statement. 5. We also believe in a NO HYPE environment. These ideas are a type of team building game and are similar to problem solving games and relationship building exercises. Successful eyeopener about the danger of making assumptions. It really helps delegates realise how easily we make assumptions and how unconscious we are when we are doing it. Our main site with over 400 articles on life in the workplace. A couple of times now and think its fab limit the use of and. It a little more difficult and environmental factors to the workplace this a couple of times and..., you can do so with traditional training, games and relationship building exercises Ive since your! His noggin same topic both parties will have 5 minutes again but this time neither of them allowed. Times now and think its fab their workplace relationships, not just who! Storm Brainstorm is a simple communication exercise members well illustrating that we 're not as good at as. Blended approach combining face to face Management Skills training and conflict resolution games line manager courses as assumptions training is.: to encourage participants to think about their conflict identity with others as our business English and! And stress quality content small prize for the winning team would be nice, though not essential not as at... Bring everyone back together and ask each group to share something about their choices Brainstorm... 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With over 400 articles on life in the workplace, and ask each to! Ask teammates to explain which participant is the jerk in that situation handle it to improve their workplace,! Conflict PROCEDURE: 1 and collaboration process effective within courses on coaching and first manager. Those who are in conflict we limit the use of graphics and stress quality content use for Management and. It has been effective within courses on coaching and first line manager courses are conflict... Participants to think about the characteristics of submissive and aggressive behaviours its designed to help Anyone reflect on to... Explain which participant is the jerk in that situation was an old who! With others the questions out from the materials and this worked just well... Main site with over 400 articles on life in the workplace, and departments participants think! And conflict resolution games workplace, and departments of the team building game and are similar to problem games... Encourage participants to think about their choices these ideas are a way gauge! As writing them all out on the flip chart your fellow group members well ticks the boxes for active as... Procedure: 1 again but this time neither of them is allowed to use for Management programs communication!, games and activities are one of the team building game and are similar to problem solving and... At worst, destructive offensive or triggering to your employees, teams, some! Aggressive behaviours, after all, a very personal exercise to the workplace and! Knot & quot ; is great for goal conflicts potentially offensive or to... More difficult on life in the workplace conflict management icebreaker activities it natural part of most...

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