The failure mileage was approximately 2,000. Started losing propulsion on take-off on february 28, 2020, car struggling to get up to speed even though engine revs high. I had the car checked by a ford mechanic. The vehicle was driving when the light came on while on the highway. He went on to say the reason Ford wouldnt help was that it was a second-hand vehicle. Also, the antifreeze reservoir was empty, but there was not any leaks on the ground. I am affraid this car will end up in some young moms hands and there will be fatalities. While attempting to remove the wheels to install the spare tire, it was discovered that the lug nuts had swollen, and the manufacturer's provided lug nut wrench could not fit over the lug nuts. The second incident happened while the vehicle was moving in a heavy rain on a city street. There are alert chimes and a message to shift into park and restart vehicle appears on instrument panel. I turned the car off and had it towed to the nearest Ford dealership. My son who was with her told her to put her hazards on and shut the car down and restart the car, that worked but had it towed to dealer as none of us were taking a chance it would happen again. Driving at low speed, about 15 mph, on a residential street. This has been happening for over a year now. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under ford campaign number: 21n12 due to the mileage. 2019 --went to dealer, found coolant in cylinder 3 according to tsb #ssm 47489 nhtsa id #10144947 --the suggested solution from dealer is to replace engine long block; --the cost for replacement is around 00. Yes, it is available for inspection safety issue could arise when engine malfunctions vehicle has been inspected by two different auto repair shops yes, the check engine light went on when the car started to malfunction. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. When I went to have them installed I was told there a problem with the lug nuts (swollen lug nuts). The contact stated that while stopped and attempting to resume driving, the accelerator pedal was depressed however, the vehicle stalled. Ford is only willing to pay half the repair . I've had multiple problems with this vehicle. The contact was concerned that there was an electrical output that was constantly running when the vehicle was turned off. Had to have it towed to the dealership. Vin tool confirms parts not available. The vehicle was not repaired. Glass started raining down on me and I looked up and find my sunroof had "exploded". I am moving around however to open the liftgate you do have to swing the foot somewhat under to get it to open. Ive contacted ford corp. To see if they will cover the repair since its a known defect and they keep pushing me off to the dealership and the dealership said they cant do anything until they hear from ford corp. What can I do? After a few day, the same thing happened again, took back to the mechanic and they found that the coolant is leaking but from deep inside the motor and will cost thousands of dollars to repair and I will be better off trying to trade in my car.. This happened to my wife today at about 35000 miles, and the car was serviced and according to the local dealership's parts and labor department, perfectly fine. The approximate failure mileage was 170,000. Tl* the contact owns a 2017 ford escape. We took our car in for oil change and tire rotation, we were informed by service manager tires couldn't be rotated because lug nuts couldn't be removed, did we want lug nuts replaced which we did, after done ask why did the lug nuts fail on a car with less than 21000 miles was told it was a split lug nut poorly designed and when seal breaks and swells they can't be removed. The contact stated that the lift gate failure had become constant and eventually became locked and could not be raised or lowered. This vehicles powertrain warranty ended in prior year, but a transmission should definitely last longer than 49k miles! This surge issue also happened to a Ford Fusion that I had before this one causing me to hit into a car in front of me at a stop sign. The car pulled to the right, a parked car on the right was sideswiped mostly at the rocker panel level, caused by the right front wheel of my car. On the NHTA website, another writes, Driving in stop and go traffic when stopped at red light, the auto start/stop will turn the engine off. Bracket and axle shaft bearing damaged. Cost is quoted at over ,000. The failure mileage was approximately 39,000. I prefer buying manufacturer parts from ford the company itself. We are Lemberg Law, a Consumer Law Firm. Additionally, a warning chime sounded in the vehicle. shift to p, restart engine. The vehicle was taken to the local dealer who diagnosed that the coolant had intruded into the engine. My car revved and no check engine light or warning indicator ever came on. Please figure this out. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. Can not remove the lug nuts using the provided tool. The failure mileage was 84,500. It happens often hearing a hard knock when going in reverse. Dealership found restraint control module short circuit. Pdf. Eddie said no the car would have to be serviced to tell what was wrong. Car cut off while driving on the highway and I was almost hit in the rear end when trying to pull over. The automatic parallel parking assist deactivated. My problem with this is that I have to drive a vehicle that could stall and get rear ended until they get back to me. Tl* the contact owns a 2017 ford escape. The vehicle was taken to the dealer and the contact was notified of a possible fuel leak. No noise or symptoms before hand. While getting new tires I had spent money for new lug nuts. August 2020 took it back to dealership at 80,462 mileage because it would lunge forward at a stopping position at acceleration. Its now march 2 2021 and I just picked up my 2nd loaner car after putting 7k miles on the 1st one. Managed to steer to the side of the road and drive to a safer area on the highway. I would expect ford to repair my vehicle at no cost being I had taken it in before . As I started to go, my car stalled. Engine failure due to loss of compression in two cylinders. The vehicle was driven to a local family member's residence; then towed to an independent mechanic who diagnosed a failure with the transmission; however, the vehicle was not repaired. . The manufacturer was contacted and notified of the failure. Dealership reported transmission related codes talking about ratio is incorrect. The contact was notified of an oil coolant failure. The contact was informed that the engine needed to be replaced. I ended up getting a warning light indicating to service the transmission, but when I turned the car off, the warning light would go away, but continue to not get into gear and then jerk, especially at low speed. I am filing a complaint because I admissions valve should not be going bad this quick with 85,000 miles on the vehicle. Called for an appointment the next day and was scheduled to bring the car in december 3, 2019. After putting the vehicle in park and restarting, the start/stop feature did not work at all. Ability to troubleshoot electrical performance deficiencies (ground fault, motor circuits, power circuits) 17. My 2017 Ford Escape started shifting weird and trans light came on. Then, again without warning, the engine would rev without input, however, the car would not accelerate. They said that there is currently a service bulletin out about a lot of other ford escapes having this same issue, but there is no recall yet, so we are left to pay for the new engine. Customer service make promises they cannot keep. With 16000 miles. He then hooked up his gauges and said it was running @ 60PSI in drive gear where it should be @ 100PSI. I do this and it restarts without issue. If it shifts erratic or rough, the problem could relate to the drive shafts joints or a low transmission fluid level. The vehicle was totaled by the insurance company and towed. The vehicle was towed to summerville ford located at 9700 dorchester rd, summerville, sc 29485, where the mechanic was unable to duplicate the failure. 90k miles and the transmission went out. All the dash lights were on as the would be normally and the engine remained running. There needs to be a recall on these engines if this is a known issue. The car suddenly slowed down, dashboard screen came on with "high engine temperatures pull over safely and call your ford dealer", and the check engine light came on. The approximate failure mileage was 2,000. Once this happens it will not do it any more that day. Tl* the contact owns a 2017 ford escape. Ford is aware of this engine issue as they have a tsb out about released in june 2022 but have failed to do anything about. At this point it's outrageous and I am so pissed at myself for agreeing to buy this car because I KNEW BETTER than to ever own a Ford, but I can promise you I will NEVER AGAIN! The dealer declined to repair or replace any parts, but stated that the vehicle was safe to drive. You can not drive the vehicle safely with the windshield fogged or iced up. The next day, the contact stated that the same failure occurred while driving 40 mph. This type of brake system failure should not happen on any newer car, and the car's warning systems should be able let you know there is a problem with any part of the brake system. Dealership indicated that the power steering belt broke the crank sensor on the motor and if the sensor was broke it would not start. The first few days the check engine light came on. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. On Ford Escape Forum discover news, discussions, service tips, & technical help for your 2013+ Escape. The failure recurred with the check engine warning light illuminated. At a light) and a message comes up saying "auto startstop shift to p restart engine". The contact smelled a burning odor, but there was no fire. The car randomly completely turns off while stopped at red lights or in traffic (when auto start-stop is activated), with a message on that dashboard to "shift the vehicle into park and restart the engine". Transmission went out with no warning at all while traveling down a road. Just pulled out of the gas station. I recently purchased new tires. I think the volume level should be increased so it can be heard when the lift gate is going up or down to prevent further injury. Needs to replace. I've now been without my car & in a rental for a total of 1 month now & my car only has 26,000+ miles on it!! To correct this condition, reprogram the body control module (bcm) using the latest software level of the appropriate ford diagnostic scan tool. The failure mileage was approximately 147,000 miles. Two weeks after picking it up from the dealer same thing happened when it was parked. I was told that there was an oil leak from the turbo that got into the harness. The contact managed to coast the vehicle off to the side of the road after nearly being struck by several vehicles. Took into dealership, they advised there's a coolant/oil mixture in one of the cylinders and recommended complete engine replacement. Had to tow it to another service location. Supposedly one of the technicians has driven the car 30 miles and has had no issues. The car jerks and engine misfires causing the check engine light to come on. At What Age Do Car Insurance Premiums Go Down? The manufacturer also advised the contact that she could get a second opinion because no further assistance would be offered. The contact did not sustain any injuries and did not seek medical attention. The issue is ford refuses to provide assistance to customers whose vehicles have surpassed 5 yr/60,000 engine/powertrain warranty. This is the secondary car I have gotten from sam pack's 5 star ford in carrollton. OH yesI am in Canadaso this site probably will not be applicable to me. I was driving through a toll booth at the time the car lost the ability to accelerate so i coasted through and saw a parking lot for toll booth operators. not a dependable car. Thank you. 2018 Odyssey EX. With the air quality being bad I kept getting a mouth full of toxic air. Nothing. She had to pull to the right to a bike lane to avoid traffic closing from behind. Installed it and the car started. I have had the car from new and have always serviced it at the ford dealer. The manufacturer was not notified of the failure. Don't have a quote yet but I know it's going to hurt. So many experience that Im driving and were on a stop light or stop sign waiting to go and the engine will completely shut off by itself and here I am to push the gas pedal to go and the car wont go or drive, very dangerous and car behind me will honk or almost get hit me so I have to put the car on park and start the engine again just to go. We informed them of the issue and asked that the recall repair be done. Once getting it back the transmission intermittently slips out of gear often times after stopping at an intersection or traffic light or during city driving. Fee for them to check why the engine light is on; although, a gentleman checked it previously for free at the dealership; the representative stated they had to do further testing. The coolant reservoir was empty. However, with proper care, you can avoid any potential transmission problems by preventing them in the first place. All the screens went black and the engine cut. The manufacturer was made aware of the failure and provided case number: [xxx]. The contact took the vehicle back to the dealer where it was determined that coolant was leaking and caused the pipes to smoke. Eventually tried 'sport' mode just to see. Defrost was not working duri g col snap. Called ford detroit, they said it was normal. All doors will not latch automatically. The electronic steering assist failed, nearly causing loss of control of the car in a parking lot. They found when test driving harsh up and down shift. How can I be sure this wont happen again. The contact stated that at vehicle start-up, the check engine light illuminated. While driving home from work the piston cracked causing the engine to fail. The contact turned off the vehicle. I'm getting a gas smell in my vehicle it getting stronger when I turn on my heater or defroster . It blew a fuse, disabled hill assist, traction control, and awd. I am so upset with this entire expense! Yes, I am extremely thankful this occurred while still under warranty, but what car has a complete transmission failure under 5 years old and less than 60k miles driven and all maintenance kept up with?! The manufacturer was not made aware of the failure. Gov/odi/tsbs/2019/mc-10162071-0001. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. Tried to get restarted but unable and had to push out of traffic on a busy city street. While driving the door does not open all the way, but I will get a warning in the gauge cluster telling me the tailgate is open. The contact stated that the service transmission warning light was illuminated. The front panel of my moon roof had exploded - shattering into a million tiny pieces. The contact decided to park the vehicle. The contact related the failure to tsb number: 20-21000 (engine and engine cooling). New Torque converter needed at 64K miles. The contact stated while driving at various speeds, the vehicle started to run roughly. Approximately 5 minutes of driving at highway speed the car would no accelerate when I pressed the accelerator, and I attempted to accelerate the car, but the vehicle would not rev the engine nor provide power, I had no warning lights. On the instrument panel a warning light said steering problem service vehicle immediately. Other drivers will honk at you to go when you cannot continue to drive until you get the vehicle back running after doing what the message states. The failure mileage was approximately 93,000. Turned car back on 5 mins later, pulled out into traffic and the car would no longer go above 10-15 miles per hour. Many forums indicate they have had the same issue but never received any help from ford although it is a known issue. The contact stated that the parts to do the repair was not available. I noticed the saturation with the vehicle in motion. Noise from under body, sounding clunky on acceleration and deceleration. I reminded him to put his foot on the brake to restart, and he did that and it started right up. Then I heard wind, and realized it was coming from above me. We have had a problem with navigation for years. Please enter a valid email adress, Your phone Whats your phone number? Car over heated due to faulty part resulted in the engine suffering ' catastrophic damage'' in under 80k miles. I would really appreciate if ford can refund/reimburse whatever I paid to get this fixed and on top of this I paid about 0. It is not every time, but is is occurring more frequently. The contact stated after refueling the vehicle, she was unable to start the vehicle. The escape is a great car overall ,we own 2- 2017;s now. I thought I had invested a lot of money in a dependable car. I drove to my ford dealer and lleft the car for diagnosis. The contact stated that the vehicle hesitated to start with no warning lights illuminated. So far, it has corrected itself sometimes after one or two attempts and often after many more. Attempted to get the car looked at nov of 22 and was unable to get appointment until jan 23. Badproductslaw. We have multiple videos and shared them via text with the service advisor that showed the message we were receiving. The #2 spark plug and ignition coil were replaced by local mechanic. It would also shimmy the vehicle. The contact stated two days later she received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. It had a p0302 code and at my shop in tempe az alerted me to the issue being, an engine needs to be replaced. Hasnt moved in a year. Tires could not be rotated during service at a ford dealer because one or more lug nuts were swollen due to corrosion. This problem is common for many model years, and all Ford mechanics should be able to diagnose it quickly. I called a different ford delearship in town and when they looked up my vin the explained that the part was recalled by ford as it was faulty and they didn't know when it would be fixed. That they did not know where the problem was coming from therefore ford approved a new engine replacement sice I am still under warranty ( 31,000 miles). Engine light came on again, took it to dealer while light was on, they checked and said needs new engine because of antifreeze going into oil. Engine restarted fine. The manufacturer was notified of the failure. Ii took my car in for an oil change before it reached 60,000 miles. They also said ford had no bulletins or complaints or recalls on this car. My ford escape 2017 developed heating and a/c problems. 2017 ford escape. One incident of short trip, park, no restart. The final invoice is attached you may also find it funny that the service notes say "low on coolant" - of course the level was low because it had intruded my engine prior to their inspection. This is not a safe feeling especially in san diego, ca where there is so much traffic. Took it to dealership where I bought it, they had it two weeks and said they couldn't find/replicate the issue and gave it back. I get a warning on my dash saying engine fault service now. Took it to the ford dealer and they said they can't get it to do the same thing and are kepping it overnight and will try in morning, and if it doesn't do it there is nothing they can do he said. To correct this condition, reprogram the body control module (bcm) using the latest software level of the appropriate ford diagnostic scan tool. The lugnuts on my escape are now swollen and misshapened through no fault of mine. The engine is leaking coolant into the cylinders for the past year. "scan=many codes internal engine noise. Scan revealed no internal bleed but was advised to treat it like a concussion. Good lord I need me a recall. The contact stated that the service engine warning light illuminated while her daughter was driving. 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