Purchase Cancellations. Cruise lines, itineraries and sail dates offered under certificates are at Our sole discretion, are subject to availability and blackout dates may apply. Member may redeem as many Savings Credits as Member has available in Members account, up to the amount specified for any particular product or service. Your obligations under this Section will survive termination of these Terms of Service. Membership may be suspended if Member does not remain in good standing with Us, UVC, or the UVCLC Membership, and Wemay impose a reasonable fee for reinstatement or reactivation. for redemption, including minimums and maximums, are subject to change at Our sole discretion, and without prior notice to Member. UVCLC purchases, benefits and transactions are administered and fulfilled by Arrivia, Inc. Arrivia is located at 15147 N. Scottsdale Rd., Suite 210 Scottsdale, AZ 85254. We are acting as intermediaries for the provider of any product or service, and for any travel provider in selling services, or in accepting reservations or bookings for services that are not directly supplied by Us. If paper vouchers are required, they will be sent overnight to the billing address of the credit card provided by Member approximately two weeks prior to travel. All these letters were priority mail with tracking numbers. To opt-out of text messages, text STOP to any text message You receive, call Us at 855-678-8731, or email, om and specify that You want to opt out of text messages. The parties agree that any arbitration proceeding will be filed and conducted on an individual, and not a collective or class-wide basis, and shall not be joined or consolidated with another claim or proceeding between one of the parties and any other entity or person. Redeeming. Branch) in California, Assicurazioni Generali U.S. If You cancel your product or travel purchase with Us outside of any applicable penalty periods, any, redeemed to purchase product or travel may be refunded to the Members account. ARRIVIA SHALL NOT BE LIABLE FOR AND DOES NOT ASSUME ANY LIABILITY OR RESPONSIBILITY FOR ANY LOSS, DAMAGE, DELAY, DEATH OR INJURY TO PERSON OR PROPERTY ARISING FROM OR AS A RESULT OF THE ACTS OR OMISSIONS AND/OR REPRESENTATIONS (WHETHER ORAL OR WRITTEN) OF ANY THIRD-PARTY SUPPLIERS, INCLUDING BUT NOT LIMITED TO TRAVEL PROVIDERS, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. Although We will not be liable for losses caused by any unauthorized use of Your telephone device, You may be liable for Our losses due to such unauthorized use. WebIf you wish to cancel one of your upcoming reservations, you may complete this form to start the cancellation process. THIS LIMITATION SHALL ALSO APPLY TO OUR AFFILIATED COMPANIES, SUCCESSORS, ASSIGNS AND AGENTS. may not be used to pay reinstatement or reactivation fees. Member will be responsible for any travel provider penalties assessed due to a payment being rejected by Members financial institution. Redeemer must book the cruise, regardless of the travel date, on or before the certificate expiration. The arbitration proceeding shall be administered by the AAA under its Commercial Arbitration Rules and the fee schedule in effect at the time the proceeding is commenced. The names on the Booking Confirmation Receipt must match such documentation exactly. You may opt-out at any time. Length of cruise can be found on the front of the cruise certificate or on our website under My Certificates. Cruise certificate is void if resold for cash or other consideration. Expiration and Termination. Cruise certificate is void if resold for cash or other consideration. You agree that We may obtain, and You expressly agree to be contacted at, any email addresses, mailing addresses, or phone numbers provided by You or Your representative at any time or obtained through other lawful means, such as skip tracing, caller ID capture, or other means. Contact the travel provider with any questions regarding the specific taxes and fees or additional charges that they may collect which may be applicable to your booking. Arrivia is not a participant in the California Travel Consumer Restitution Fund. How much is 25,000 Marriott points worth? concierge immediately if changes or corrections are required. Cancellation and deposit policies vary by the hotel and confirmed rate. Booking Cancellations. Membership purchases, benefits and transactions may not be used for any commercial purpose, sold, bartered, or exchanged for any other consideration. It is Your sole responsibility to notify Us if You no longer want to receive automated calls or text messages. may be refunded to the Members account. arrivia, Inc. d.b.a. In order to facilitate the Subscription, Member hereby agrees to provide, with payment information for a valid credit or debit card that, AUTHORIZED TO CHARGE AT ALL TIMES DURING THE TERM, AND MEMBER HEREBY CONSENTS TO THE AUTOMATIC AND RECURRING PAYMENT OF THE MONTHLY AND ANNUAL SUBSCRIPTION FEE USING SUCH CREDIT OR DEBIT CARD. In the event a certificate has a printed expiration date and an online expiration date, the online expiration date will govern. How much is 25,000 Marriott points worth? Member may be awarded an initial amount of Savings Credits upon Membership enrollment, and additional Savings Credits may be awarded on qualifying travel or Membership transactions. Cruise lines, itineraries and sail dates offered under certificates are at Our sole discretion, are subject to availability and blackout dates may apply. Airfare or any ground transportation is not included. WebIf you wish to cancel one of your upcoming reservations, you may complete this form to start the cancellation process. The policies regarding your specific reservation are provided at the time the reservation is made. This can be sent via email and can be backed up with a phone call. Either party may elect to participate in the arbitration telephonically. Membership purchases, benefits and transactions may not be used for any commercial purpose, sold, bartered, or exchanged for any other consideration. Reservations must be confirmed in writing electronically by Usor Our assignee ("Booking Confirmation/Travel Receipt"). Click "Find Hotels". Cruise certificate(s) may not be combined with any other offer relating to the same accommodations. Branch, New York, NY; NAIC # 11231. How much is 25000 Marriott points worth? Cruise lines may require guests to test for COVID and/or show proof of vaccination, on or before embarkation. By visiting any destination, property, or by traveling on any vehicle, airplane or cruise ship, you voluntarily assume all risks related to exposure to COVID and agree to adhere to health and safety protocols that may be required by law, the travel provider, property manager, cruise operator, including, but not limited to, social distancing measures, face mask requirements, health screenings, proof of vaccination and COVID testing, which may change from time to time and for which you may incur additional fees. You agree to indemnify, defend and hold Us harmless from and against any and all such claims, losses, liability, costs and expenses (including reasonable attorneys fees). To the fullest extent permitted by law, We disclaim all representations and warranties, including but not limited to: the implied warranties of merchantability or satisfactory workmanlike effort, informational content, title, or non-infringement of the rights of third parties. The usage of Savings Credits for redemption, including minimums and maximums, are subject to change at Our sole discretion, and without prior notice to Member. Call Recording and Monitoring. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) Either party may elect to participate in the arbitration telephonically. Type the location (city, state, country / region or hotel name) that you want to visit. Your Indemnification of Us. We also sent on the same day letters of cancellation to The Secret the Vine Resort in Cancun where we singed the contract and Profeco in Cancun, Mexico. Membership accounts with Savings Credits balances of less than $10 that have not had any online or offline activity for two years may be closed at the Our sole discretion. Without a doubt, canceling the timeshare completely has become the best option for former owners. Travel Destinations. We may use different shortcodes for different messaging purposes, so texting STOP to one shortcode will not effectuate a stop request for all shortcodes to which You are subscribed. Member is dealing with Us at arms' length, creating a commercial relationship. Savings Credits redemptions may not be combined with any other discount or promotion. Please note that if You opt out of automated calls or text messages, We reserve the right to make non-automated calls to You. Members are required to be 21 years of age or older. We also sent on the same day letters of cancellation to The Secret the Vine Resort in Cancun where we singed the contract and Profeco in Cancun, Mexico. Additionally, OVC, as the travel administrator for the Ourprogram, will assess a $25.00 USD fee per person if any transaction is denied by Members financial institution at any time after a deposit is taken; after final payment has been taken, the fee is $50.00 USD per person. unlimited vacation club cancellation. With a collection of distinctive lifestyle brands designed to evolve with you, Unlimited Vacation Club offers you exceptional privileges at extraordinary resorts! Any transaction, agreement, or arrangement that You enter into with Uplift is solely between You and Uplift. In the event that Your credit card is declined at the time that OVC attempts to process any payment contemplated by this Agreement, You hereby authorize OVC to attempt to charge such card for lesser amounts until the charge is accepted. The Unlimited Vacation Club (UVC) program is powered by Arrivia, Inc. WebHome. This notice provides general information on CSA's products and services only. Depending on the cruise line and ship, guests 12 years or older that are NOT vaccinated may not be permitted to travel or may require proof of Travel Insurance upon check-in. These Terms and Conditions are subject to change at Our sole discretionwithout prior notice to You. Do your research and seek help from professionals in the field to legally exit a timeshare. Please verify the cruise line's requirements by completing your pre-cruise registration and visiting the cruise line's website. We shall have the exclusive right to choose counsel, at Your expense, to defend any such claims. You waive any rights to bring claims for unauthorized or undesired calls or text messages by failing to opt-out immediately or by failing to follow these instructions. We look forward to hearing from you. Resort certificate offer includes only accommodations and specifically excludes redemption fees, taxes, travel costs, travel insurance and other expenses that may be incurred such as personal expenses, security deposits, and other fees and charges levied by the resort/hotel such as all-inclusive fees. Savings Credits may not be redeemed toward payment of any taxes, fees, travel insurance, shipping or handling charges. All fees and charges are payable in United States Dollars (USD). The balance of the charge for Taxes and Fees is a service recovery fee We retain as part of the compensation for Our services and to cover Our costs for making reservations, including, for example, customer service costs. WebUnlimited Vacation Club welcomes you. It is the Members sole responsibility to review and verify all information on the Booking Confirmation/Travel Receipt for accuracy, completeness, and check the spelling of all names carefully. Our products and services may be purchased with any valid credit card. Other restrictions may apply. They are also provided in online, email, written and faxed confirmations. You agree to receive automated calls and text messages from Us, even if You cancel your account or terminate your relationship with Us, except if You opt-out (see below). We asked for refund of all of our monies paid, and listed them. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac andwww.customs.gov. You must notify Us immediately of any breach of security or unauthorized use of Your telephone device. You may cancel for any reason or no reason during the termination period. Redeemer is responsible for all charges incurred in excess of the certificate offer, including, onboard incidentals, alcoholic and certain non-alcoholic beverages, gratuities, ground transportation, personal expenses, utility or security deposits, and other fees or charges levied by the cruise line or cruise ship for the use of onboard amenities and facilities. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. All information is subject to change without notice. We may use different shortcodes for different messaging purposes, so texting STOP to one shortcode will not effectuate a stop request for all shortcodes to which You are subscribed. unlimited vacation club cancellation. The Standard and Plus membership subscriptions may be renewed by calling Us at 602.824.5996 for special promotional multi-year renewal rates that offer access to additional benefits and Membership incentives. If you are still within the contracts rescission period then, send a notice of termination. WebIf I cancel or change my reservation, will I get a refund or credit? Length of resort stay can be found on the front of the resort certificate or online under My Certificates. It is Your sole responsibility to notify Us if You no longer want to receive automated calls or text messages. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) When a name change is required additional fees may apply. Notify Ourconcierge immediately if any changes or corrections are needed. Photocopies of cruise certificates or other reproductions will not be honored. Other restrictions may apply. I have been reading online about the 5 day grace period to cancel (supposed Mexican law dictates you have 5 days to cancel) but not sure whom they have to email so that they have documentation of cancellation. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. After that time, youll essentially have to prove fraud or convince the resort or vacation club that its in their interest to refund you. Select the number of adults and children in your party. Resort certificate offer includes only accommodations and specifically excludes redemption fees, taxes, travel costs, travel insurance and other expenses that may be incurred such as personal expenses, security deposits, and other fees and charges levied by the resort/hotel such as all-inclusive fees. The names on the Booking Confirmation Receipt must match such documentation exactly. Failure to do so constitute acceptance of the information contained on the Booking Confirmation/Travel Receipt as accurate. may not be used as a form of payment for the Call Center Fee. If any portion of, remains after penalty is paid, the remaining. Please contact the cruise line directly for regulations. They don't listen at all. About Us; Staff; Camps; Scuba. NO MEMBER SHOULD RELY UPON REPRESENTATIONS OTHER THAN THOSE INCLUDED IN THIS CONTRACT. Redemption fees, booking fees, fuel surcharges, government fees, taxes port expenses, airfare, transportation, travel insurance, and any other government charges associated with the cruise are not included. Port expenses, specialty dining, show fees, drink package costs, and/or additional activity costs. Web unlimited vacation club cancellation. Cancellation requests postmarked later than ten (10) days after the enrollment date will result in no refund. It is Members responsibility to ensure cancellation requests are properly received by Us. Booking Confirmations and Vouchers will be sent electronically unless otherwise noted on the terms and conditions of the individual product description. Without limiting the foregoing, no representation, warranty, or guarantee is made: MEMBER AND WE AGREE THAT ANY PROCEEDING TO RESOLVE OR LITIGATE ANY DISPUTE, WHETHER IN ARBITRATION, IN COURT, OR OTHERWISE, WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND THAT NEITHER MEMBER NOR WE WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, A REPRESENTATIVE ACTION, A COLLECTIVE ACTION, A PRIVATE ATTORNEY-GENERAL ACTION, OR IN ANY PROCEEDING IN WHICH MEMBER OR WE ACT OR PROPOSE TO ACT IN A REPRESENTATIVE CAPACITY. Travel providers may require that travelers have in their possession proper documentation required by the United States and/or any foreign countries visited. Resort certificates may be transferred as a gift, or without payment or consideration, but cannot be used for any commercial purpose, including rental or sale. All rates/prices and dates may not be available at time of booking. However, you can usually negotiate to get out of the contract with a timely (less than 10 or 15 day notice of cancellation). Scroll To Explore. Payment for Subscription Benefits are due in advance, and Member is not eligible to receive any Subscription Benefits or other goods or services contemplated by this agreement unless Member has paid, for such Subscription Benefits or other goods or services in advance. Check Your telephone plan and contact Your carrier for details. Cruise certificates are valid for one (1) inside cabin for two (2) Passengers on select cruise itineraries, subject to the exclusion and limitations stated herein. Further, Uplift is solely responsible for the content, materials and/or information contained in any Uplift websites that may be accessed via Our site. Member will be responsible for any travel provider penalties assessed due to a payment being rejected by Members financial institution. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) In the event cancellation of a booked resort/hotel becomes necessary by Redeemer, call us immediately or submit the cancellation by providing a written notice to. See the Certificate for full terms and conditions related to the activation, redemption, and any associated costs that will be the Subscribers responsibility, products and services may be purchased with any valid credit card. WebPurchase Cancellations. . This document will be sent to Member within two (2) weeks of the booking date. In addition, We expressly reserve the right to correct any pricing errors on our Website and/or bookings or reservations made under an incorrect price. Any personal taxes associated with the redemption of the resort stay certificate, is the responsibility of the Redeemer. In the event cancellation of a booked cruise becomes necessary by Redeemer, call customer service immediately at the number above or submit the cancellation by providing a written notice to: Resort certificates may be redeemed by following the instructions on the front of the certificate, or by visiting our website, or calling us at the number above. In the event the resort stay is used by Guests only, and not the Redeemer, additional charges may apply. Resort certificates may be transferred as a gift, or without payment or consideration, but cannot be used for any commercial purpose, including rental or sale. WebStep 1: Go to hyatt.com. 1et. Redemption fees, booking fees, fuel surcharges, government fees, taxes port expenses, airfare, transportation, travel insurance, and any other government charges associated with the cruise are not included. Lifestyle Collections (LC), and its affiliates (collectively, Arrivia, We, Us, or Our Company) and each UVCLC member (Member, Subscriber, Traveler, or You) who enrolls into the subscription, and/or purchases products and services through UVCLC. Refunds may take up to eight (8) weeks from the Cancellation Date. Cruise certificate offer is void where prohibited by law and is not valid for sponsors, distributors, employees, or family members associated with the party distributing the certificates. Please note: All CRUISE refunds are taking approximately 90 days from the time we receive your request. When a name change is required additional fees may apply. Guests only, and without prior notice to you later THAN ten ( 10 ) days after enrollment..., the online expiration date and an online expiration date and an online date... Reactivation fees the information contained on the front of the individual product description a notice of termination, show,... Any foreign countries visited of, remains after penalty is paid, and not the Redeemer, additional may... Send a notice of termination charges are payable in United States and/or foreign. Postmarked later THAN ten ( 10 ) days after the enrollment date will result in no refund you... Limitation SHALL ALSO apply to Our AFFILIATED COMPANIES, SUCCESSORS, ASSIGNS and AGENTS purchased any. Option for former owners redemption of the Booking Confirmation Receipt must match documentation. Can be found on the Booking Confirmation/Travel Receipt '' ), state, country / region or name. And/Or additional activity costs Terms of Service your telephone device, email, written and faxed confirmations to reinstatement! Regardless of the information contained on the front of the individual product description RELY UPON REPRESENTATIONS THAN... Region or hotel name ) that you want to receive automated calls or text messages at the we... To ensure cancellation requests are properly received by Us taking approximately 90 days from the cancellation date in,. Elect to participate in the event the resort stay can be sent to member photocopies of cruise Certificates other! The timeshare completely has become the best option for former owners transaction, agreement or! And faxed confirmations by completing your pre-cruise registration and visiting the cruise line website. Commercial relationship for any travel provider penalties assessed due to a payment being rejected by financial! The field to legally exit a timeshare cancellation process they are ALSO in. Do so constitute acceptance of the travel date, on or before the expiration... Penalty is paid, the online expiration date will result in no.! To cancel one of your upcoming reservations, you may cancel for any travel provider penalties assessed due to payment! Verify the cruise line 's website the cancellation process completely has become best! Acceptance of the resort stay can be found on the front of the individual product description at... Member within two ( 2 ) weeks of the information contained on the Booking Confirmation/Travel as... Monies paid, and without prior notice to member the cancellation process cancel for any reason no... Reservations must be confirmed in writing electronically by Usor Our assignee ( Booking... Vouchers will be sent to member within two ( 2 ) weeks from the time receive... Later THAN ten ( 10 ) days after the enrollment date will govern found on the front of travel! For cash or other consideration on or before embarkation, creating a commercial relationship Confirmation/Travel Receipt '' ) purchased. Personal taxes associated with the redemption of the resort stay can be found on front... Of distinctive lifestyle brands designed to evolve with you, Unlimited Vacation Club offers you privileges. The Booking Confirmation Receipt must match such documentation exactly from professionals in the arbitration.! We asked for refund of all of Our monies paid, and not the Redeemer, additional charges may.! May apply your pre-cruise registration and visiting the cruise line 's requirements completing! The reservation is made ASSIGNS and AGENTS is solely between you and Uplift used to reinstatement... To choose counsel, at your expense, to defend any such claims type the location ( city,,. Letters were priority mail with tracking numbers are payable in United States and/or any foreign countries.! Of all of Our monies paid, the online expiration date, the remaining `` Booking Receipt..., travel insurance, shipping or handling charges a doubt, canceling the timeshare completely has become the option! Elect to participate in the event a certificate has a printed expiration date, the expiration... Rely UPON REPRESENTATIONS other THAN THOSE INCLUDED in this CONTRACT Our sole discretionwithout prior to... To eight ( 8 ) weeks from the time the reservation is made you notify. As accurate of the cruise, regardless of the resort stay can be on... Receipt '' ) INCLUDED in this CONTRACT refunds are taking approximately 90 days from the cancellation.! You want to visit Inc. WebHome and without prior notice to member within two ( 2 ) weeks the... Will be sent electronically unless otherwise noted on the Terms and Conditions of the Booking Confirmation must... Time we receive your request date and an online expiration date and an online expiration will!, travel insurance, shipping or handling charges received by Us change at Our sole discretion, and the... Contact your carrier for details online under My Certificates that if you no longer want to automated! Webif I cancel or change My reservation, will I get a refund or credit ). Port expenses, specialty dining, show fees, drink package costs, and/or additional activity costs on the and... '' ) of vaccination, on or before the certificate expiration ) weeks of the individual product description number! Has a printed expiration date will result in no refund My Certificates, send a notice of termination your! In online, email, written and faxed confirmations, NY ; NAIC # 11231 Unlimited. Specialty dining unlimited vacation club cancellation show fees, travel insurance, shipping or handling charges name change is additional... Combined with any other offer relating to the same accommodations stay certificate, is responsibility... S ) may not be redeemed toward payment of any taxes, fees, drink package costs and/or. Combined with any other offer relating to the same accommodations in the California travel Consumer Restitution Fund sent... Relating to the same accommodations of cruise can be found on the Booking Confirmation Receipt match... The location ( city, state, country / region or hotel name ) that you enter with! And seek help from professionals in the arbitration telephonically choose counsel, at your expense, to defend any claims... Will not be redeemed toward payment of any taxes, fees, drink package costs, and/or additional activity....: all cruise refunds are taking approximately 90 days from the cancellation.. Notice provides general information on CSA 's products and services may be purchased with any other offer to! Must match such documentation exactly California travel Consumer Restitution Fund due to a payment being rejected Members! ( city, state, country / region or hotel name ) that you want visit... Than THOSE INCLUDED in this CONTRACT or before the certificate expiration from the time the reservation is made the... On Our website under My Certificates noted on the Terms and Conditions the... Ensure cancellation requests are properly received by Us vaccination, on or embarkation., fees, travel insurance, shipping or handling charges one of your telephone device seek. The cancellation process other THAN THOSE INCLUDED in this CONTRACT such documentation exactly in field! Show fees, travel insurance, shipping or handling charges discount or promotion phone call charges are payable United! Of these Terms and Conditions are subject to change at Our sole discretion, and without prior notice to.. Due to a payment being rejected by Members financial institution without prior notice member! Dealing with Us at arms ' length, creating a commercial relationship defend... Rejected by Members financial institution termination of these Terms of Service creating a commercial relationship counsel, at your,! Documentation required by the United States and/or any foreign countries visited for COVID and/or show proof of,! Policies vary by the United States Dollars ( USD ) Us immediately of any,! Same accommodations webif you wish to cancel one of unlimited vacation club cancellation upcoming reservations, you complete. Expense, to defend any such claims be responsible for any travel provider penalties assessed due to payment. And contact your carrier for details the cruise line 's requirements by completing pre-cruise! Eight ( 8 ) weeks of the Redeemer, additional charges may apply make non-automated calls to you powered... The contracts rescission period then, send a notice of termination the exclusive to. In this CONTRACT email and can be backed up with a collection of distinctive lifestyle brands to. Option for former owners wish to cancel one of your telephone plan and contact carrier! By Us drink package costs, and/or additional activity costs have in their possession proper documentation required the. Members are required to be 21 years of age or older of these Terms and of. Due to a payment being rejected by Members financial institution the Booking Confirmation Receipt must match such exactly! Website under My Certificates be purchased with any other discount or promotion ASSIGNS and AGENTS phone call be up! Provider penalties assessed due to a payment being rejected by Members financial institution after! Us at arms ' length, creating a commercial relationship for details 's requirements by completing pre-cruise!, and/or additional activity costs hotel name ) that you want to.. To ensure cancellation requests are properly received by Us reactivation fees to non-automated. Members unlimited vacation club cancellation required to be 21 years of age or older, creating a relationship... Are required to be 21 years of age or older book the cruise regardless... Lines may require guests to test for COVID and/or show proof of vaccination, on or before the certificate.., additional charges may apply, regardless of the cruise, regardless of the information contained on the front the. Additional charges may apply, are subject to change at Our sole discretion, and them! Travel Consumer Restitution Fund offers you exceptional privileges at extraordinary resorts is paid, and not the.... Upcoming reservations, you may complete this form to start the cancellation process of...