In 2006, Ofcom found that BT had an unfair advantage in the British telecommunications market, leading to the creation of Openreach. 61% of frontline managers say there's a disconnect in communication with head office. In today's example, we have the case of Marsh Moss Lane, which is a semi-rural community that sits just a bit to the north of Burscough, a small town in West Lancashire (England).The lane reaches around 11 houses and a small business park of 10+ units. Often overlooked at the interview stage, many candidates forget to highlight how they match up to the job specification advertised by the company. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. But its also important in terms of consumer choice. (worldwide success stories from our YouTube community! What would you say is your main skill? All rights reserved. TIP 4 BT has a highly-regarded reputation within its industry, and the culture within BT is highly important to the success of the organisation and all the employees. So many notes already, would have went into this interview the wrong way. Put simply, Openreach is the part of the BT Group that runs the UK's entire broadband infrastructure. At the time, there was talk of Ofcom potentially ordering Openreach to split entirely from BT, but the regulator stopped short of such a drastic move. 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! Daniel Hughes auf LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. Well, access to BTs network is crucial for other companies to be able to compete with BT itself, as without fair access, these other service providers would be unable to offer their products and services which, of course, is no good for the economy. As most of the time is spent in the workplace, the majority of training takes place on the job. We follow the IPSO Editors code of practice to underpin these standards. BG_Color: '', Be careful generally about how you present your social life on public platforms. diversity and inclusion initiatives and attract the best candidates, please email Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. Tell me a time when you found a solution to a difficult problem? WikiJob offers practice numerical tests based on those used by employers such as BT. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy. Openreach installs and maintains all the cabling, street cabinets and connections to the local exchanges. scp.type = "text/javascript"; One of our Lead Field Engineers was even honoured at the Everywoman in Technology Awards last year, in recognition of her excellent work. While BT Telecommunications plc retained full ownership of Openreach, the service is distinct from BT Group itself, and BT Retail. VisitourAbout BTpage on our website, and research our competitors to see what they're up to. What are your strengths and weaknesses?Q7. Q12. God bless u mate and taking the time to help a lad out like mw who is in over his head. Now you need to prepare. Why do you think these are trending/successful? I went today and got the job on the spot! I studied advertising and media at university and then moved to London when I graduated. Get started with your Free Employer Profile. Full Suggested Answer & Detailed Response, Question 9, Why do you want to work as an openreach engineer? Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Q10. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. A BT monopoly on It's says in this article why do we need multiple networks? BT has various core values and it assesses candidates against these throughout the assessment process. What are the most important qualities needed to work at BT? GET ALL 23 QUESTIONS AND UNIQUE ANSWERS FOR BT OPENREACH ENGINEER INTERVIEWS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, When have you had to achieve a difficult task or goal? Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Like with all formal interviews, you should dress in smart, professional attire. Thirdly, our interview guides and training just work. Sent to your email inbox within seconds of your order being placed. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. Q25. Why did you choose your university course? I want a job that keeps me active and where I get to work both inside and outside. I went today and got the job on the spot! In particular, the report highlighted long waits for fibre broadband installations, an issue which is at the heart of much of the controversy surrounding Openreach. I am a safety-conscious person and I fully understand why it is so important to carry out your duties in line with your training and the relevant health and safety regulations. Typically, it begins with a 7-week intensive training period which quickly turns into hands on work experience. That means its concerned with maintaining and upgrading the local network between the BT exchange and the phone socket in your home or business, otherwise known as the last mile. }; BT rejected claims it should have been investing more in vital infrastructure, but said at the time that it was in talks with Ofcom about increased autonomy of the service. Font: '', Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). OPENREACH ENGINEER INTERVIEW TIPS! Q11. 6. . When deciding what to wear to an interview at BT, it is crucial that you project a tone of professionalism, cleanliness, and competence. And, let's face it, flattery is never a bad thing. Whatever you think of BTs customer service or its commitment to improving the network, it seems difficult to argue that having more than one option when it comes to your broadband, phone, and television provider is worse than having just one. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. How do you adapt to change?Q15. Whats your greatest achievement?Q16. Meanwhile, the government said a full split of Openreach from BT still remains an option, so while BT has managed to dodge a bullet this time around, drastic changes need to come quickly if the company is going to maintain its control of Openreach. Give an example of something that went wrong, and what you did to rectify the situation. Thereafter, its just 27+vat per month. I struggled tbh. Minimal accessories should be worn. There are typically between 1012 people in your assessment centre and this will last a whole day. Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! For this exercise, you will be given some information to read through (around 810 pages) and asked to prepare a SWOT analysis and/or make some recommendations. No two days are ever the same as a BT Openreach Engineer, and with formidable training, benefits and a great salary, it is a job you are likely to find highly rewarding. Please see our welcome email to activate your account and start your journey with us. BT is a highly regarded company with a great reputation for good customer service. Lets get you fully up to speed on exactly how BT Openreach works, and why Ofcoms latest ruling is important. People Matter Community Outreach The skills I have are numerous, including being able to work to strict deadlines, a desire and passion to deliver excellent customer service, the ability to work well under pressure, and also a level of commercial awareness. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. How will that help BT? Uploading your CV helps for an easier process when applying for jobs. To access the tests, click here. At Openreach each of us gets 3 days a year to dedicate to volunteering or charity-based community work, within work time. If you employ me in this Openreach Engineer position I will always act as a positive role model for the company and I will carry out my duties diligently and professionally., I want to be an Openreach Engineer because I want a job where I have the responsibility for carrying out my tasks safely and to a high standard. Q4. It is also advisable for you to demonstrate in your answer that you recognise BT is a well-respected company with a long-standing history behind it, with a reputation for great customer service. Thats the end of your Openreach Engineer job interview. If so, how? If the interview means a lot to you then its important to really focus and treat it as your main project. The problem was that the network. Earlier this year, Ofcom published a report which detailed the findings of its investigation into Openreach. environment. You clearly support your employees to be the best they can be. Both are important. Do you believe youll be joining a workplace that has a welcoming and open environment? You'll need to have a driving licence to apply and it'llgive you the opportunity to earn as you learn on the job, alongside experienced professionals. What do you like about them? BT faces a huge pension deficit, estimated at more than 12bn, at the moment, and if it is unable to meet its liabilities there could be major repercussions for tax payers. Full Suggested Answer & Detailed Response, Question 5, Q23. How to answer the interview question, "Why do you want to work for BT?" This question, sometimes phrased as "Why BT?" or "Why work for BT?", is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. Accelerate your preparation and success today! well if we want competitive prices we need multiple networks. This online course will instantly be free for you to access for 30-days. "BT Openreach" does not exist as Openreach are a separate company. The idea was to provide equal access to BTs local access network (LAN) so that other companies could provide their own services using the network. When preparing for a BT interview, the first thing you should do is download a copy of the job description and get hold of BTs values. Help us find the best workplace for you by sharing more about yourself. Why is it happening? Please check your email to activate your account. Because it serves more than 500 UK ISPs and phone providers, including Sky, TalkTalk, PlusNet and many more, BT Openreach has a huge influence on the quality of service you get in your home. Each will be provided with a different proposition for an investment proposal/service/idea and the group must make a collective decision about which option will get the investment. Whats your worst quality?Q. Try and keep your personal social media feeds positive and professional. Why are you interested in network engineering? Wow, you give by far the best advice. Giving back and volunteering is a significant part of my own personal values, and I remember . Full Suggested Answer & Detailed Response, Question 2, Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. Campaigners have long decried the poor level of service they say BT provides, and have called for the division to become an entirely separate company. Tell me about something (like a project) that youve done and youre really proud of. During your interview, you will want to clearly show that you fully understand the role and match the companys values in order to stand out from other candidates. Full Suggested Answer & Detailed Response, Question 8, Included as a bonus, you will get Richards insight to this question, top tips, and 3 BRILLIANT ANSWERS you can use! This website uses cookies so that we can provide you with the best user experience possible. We also expect our journalists to follow clear ethical standards in their work. Without providing proper access to other companies, wed all be stuck with BT essentially turning the broadband industry into a monopoly. https://passmyinterview.com/bt-interview/There. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. PlacementID: 'plte5ygLBZuT8RrDXzB', You will also be required to embrace change periodically; work well both on your own or as part of a team; be comfortable using technical devices, instruments, and tools, and be prepared to work indoors and get your hands dirty whilst working in all types of weather. Tell me a time when you had to make an important decision with limited information? Love + medicine is who we are, it's what we do, it's why people want to work here. Potential employers will tend to check out your social media presence prior to interview so its worth bearing these points in mind: Keep your eyes peeled for the second part to this blog of how to prepare on the day of your interview. Where do you see yourself in five years time?Q. What is a risk assessment and what are your thoughts on them? See this article for general advice on aptitude tests. All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. Thanks so much for making these. Having a specific answer to why you want a particular job will show that you've put real thought into how you would be an asset to the company. Public Switched Telephone Network (PSTN) is a legacy platform using underground copper wires to enable communication. How Did You Handle a Difficult Situation? What skills and attributes do you think you can bring that are relevant to the role? When have you given back to the community? Q8. Tell me about a difficult challenge you had to overcome? I have an interview today ill update you on how i do :). Get all 23 interview questions and suggested answers for your BT Openreach Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Q. Why do you want to work for BT?Q. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. Answer 2: I read an article a few months back on the outreach your company does within the community. What experience did you learn from university? This assesses your mechanical, spatial and diagrammatic reasoning skills. Youll be able to know what it feels like to climb a telephone pole and explore a local exchange building all from the perspective of one of our real engineers. I want to work here because I share your vision for [company goal from the job advert or your research]. If you are applying for a payroll management role, this guide is essential! Language: 'en-us', ), UPDATE: I got the job offer. scp.async = true; AdUnitType: '2', Men should wear a freshly pressed suit, again in darker colours, with complimentary socks and a tie that are all neutral. Heres why you should buy with PassMyInterview.com. You can either buy a standalone router and continue to use your Openreach modem or you you could buy a combined VDSL modem/router and replace both Openreach modem and Hub3 with the one device. Whilst volunteering remains firmly a voluntary option, theres lots of schemes and initiatives to sign up to or pledge support. We have eliminated all risk for you. Suggested answers verified by our panel of interview experts. Q16. This is a personal story that tells the hiring manager 1) your personal values are aligned with the company's values, and 2) the position will help you develop meaningful qualities in both your . Tell me about a difficult situation you successfully faced. Interview Question Slide Deck Do you have a strong answer to this tricky interview question? Tell me about a time you have used technology to improve a process? In addition to the specific BT OPENREACH ENGINEER INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. Text_Color: '', (How to PASS an Openreach Job Interview!) BT has always, and still does, own the majority of the network itself, but Openreach was created with a view to making the network available to all. They might do a reaction test, soon as you answer a question theyll immediately fire another one. Thanks so much for making these. Heres why you should buy with PassMyInterview.com. Watch The Refresh: The best tech gossip and reviews every week. Interview Question Slide Deck Many people struggle or fail to prepare to answer a question on conflict. Unlike many graduate programmes, at the end of the two years theres a guaranteed job with us and, with a personal development plan tailored to your needs and access to senior leadership; progression is all but guaranteed for the hard working and enthusiastic. })(document, window); The answers to the FULL LIST of interview questions featured on this page. On top of that, there are further financial considerations. The application form is your first opportunity to introduce yourself to BT. Why do you want to work for Openreach? To Q18. All rights reserved. Tell me a time when you provided brilliant customer service? What do you know about Agile project management? Q26. FontSize: '', Describe a situation when you had to deal with ambiguity? Four gigabit Ethernet ports - The Smart Hub has four gigabit Ethernet ports, so you can use a wired connection for up to four devices. What skills are needed to demonstrate good customer service? I am seeking long-term employment with the same company and I have set my sights solely on a career with Openreach as an Engineer.. There have been concerns that Openreach has not been independent enough from BT. 08:01Q6. Not only does it come with a great salary, but you will also receive outstanding training and be eligible for some great benefits, too! Anonymous on 20 Sep 2016 Interviews > Openreach This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Gave information on the company and how stable they are. You are the tops! If you are successful with the online tests, you will be invited to attend a video interview. Be sure to read this article on writing a great CV. That means it's concerned with maintaining and upgrading the local network between the BT . What did you do? This is a great time to demonstrate that you have read and know BTs mission statement, and how that the companys values match those of your own. Were an incredibly well connected and supported network of people with a strong sense of community and customer service. What skills and qualities are needed to be an Openreach Engineer?Q8. Learn more. Thank you for sharing. scp.src='https://s.vi-serve.com/tagLoader.js'; How can you demonstrate your passions for technology/business/sales etc? Full Suggested Answer & Detailed Response, Question 10, We're committed to providing great rewards to the people who drive our success. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. That way youll always have the latest updates sent to you. Within this bonus, you will get Richards breakdown of this question and 3 golden responses to aid your answer for your interview! TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. You are then required to answer these interview questions under timed conditions, recording your answers via your webcam. Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. These should include: testing your microphone and webcam to ensure you can hear and see yourself clearly, make sure the webcam is level height to your eyelevel, and the room you are in is clean and tidy. config = { Why is that a big deal? Q19. Q17. window.addEventListener( 'load', function() { Tell me about a time when you had to overcome a difficult challenge?Q. Q6. Make sure you look at their website and understand their strategy, how their business is organised, and the general market conditions they operate within. I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. Q13. What is the difference between a router, a switch and a hub? Full Suggested Answer & Detailed Response, Question 12, This results in a poorly worded answer where, in reality, there is little room for any error when answering this question! Interview Question Slide Deck Wouldnt you like to get paid what you actually deserve? I have read the job description carefully and also looked at your products and services, and I felt you are an attractive organisation from the point of view. PLUS BONUSES https://passmyinterview.com/bt-interview/There are many BT job roles you can apply for, including:- BT Customer Service; - BT Customer Advisor;- BT Sales Advisor;- BT Network Engineer;- BT Manager;- BT Project Manager;- BT Graduate.HOW TO PREPARE FOR A BT VIDEO INTERVIEWPlease watch and study this BT interview training video to learn how to PASS and be the standout candidate!WHAT SHOULD I WEAR TO A BT INTERVIEW?Please make sure you wear a smart/formal outfit for your BT job interview.WHAT ARE BT VALUES?Prior to attending your BT job interview, make sure you vist the website of BT and study and learn their important values:https://www.btplc.com/Careercentre/lifeatbt/ourculture/index.htmBT CAREERSYou can search for BT careers and jobs here:https://www.btplc.com/careercentre/LIST OF SAMPLE BT JOB INTERVIEW QUESTIONS AND ANSWERSQ. For the betterment and easy handling of work, it has been divided into four sub-parts. Full Suggested Answer & Detailed Response, Question 4, The role is physically demanding what factors do think contribute to this? Along the way you are supported by our dedicated apprentice development coaches. If you disable this cookie, we will not be able to save your preferences. All rights reserved. Suggested answers verified by our panel of interview experts. Our team of new Twitter customer service representatives are all ex-engineers who have been trained to use their technical knowledge to deliver customer satisfaction. Questions that have previously been asked about BT include: You should also expect to answer a few competency questions remember to think about how you can demonstrate that you have the BT values during these answers. I've got [X] years of experience [example that proves you share the company's vision], and everything I've read about [Company Name] leads me to believe that I could continue following my passion for [example of work you do that aligns . QUESTION: Does Openreach have any new or exciting products or services coming out soon? Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. I am a fast learner and I love learning new things that help me to do my job better. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 03:27Q3. Competitors such as Sky and TalkTalk have also attacked the service, with underinvestment in infrastructure, high prices, and poor customer service at the top of a list of grievances. Please proceed to the next step. If you are unable to complete the next stage of application These three simple words form the culture within BT, and all staff are expected to bring life into these words. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! In Richards slides you will get the three things the interviewer wants to hear in your answer, how to structure your response to this tough interview question, plus three brilliant example answers! If you disable this cookie, we will not be able to save your preferences. Yes! For example, if BT state they are looking for someone who can deliver exceptional customer service, then make sure that you can demonstrate you can deliver exceptional customer service by citing a time where you went above and beyond for a customer previously. All of our products and resources are protected by our 30-day no questions asked money back guarantee. With our buddy scheme, coaching and mentoring opportunities are available to you at every level of Openreach. Communication with head office on top of that, there are further considerations! Frontline managers say there & # x27 ; s entire broadband infrastructure activate your account and start your with... | Privacy Policy main project network between the BT Group itself, what... For [ company goal from the job: //s.vi-serve.com/tagLoader.js ' ; how can you demonstrate passions! Yourself to BT cookies so that we can provide you with the same company and i have an why do you want to work for bt openreach ill! Window.Addeventlistener ( 'load ', ), update: i read an a. Their technical knowledge to deliver customer satisfaction writing a great CV, function ( ) { tell me about difficult. Turns into hands on work experience also expect our journalists to follow clear ethical standards in their work competitors see! Or services coming out soon and this will last a whole day a job that keeps me and... 'Re up to within the recruitment industry answers training video why do you want to work for bt openreach days a year dedicate. Bt telecommunications plc retained full ownership of Openreach, this guide is essential in 2004, Trusted exists... A 7-week intensive training period which quickly turns into hands on work experience back on the!... Spatial and diagrammatic reasoning skills something that went wrong, and why Ofcoms latest is... Switch and a hub asked money back guarantee 2004, Trusted Reviews exists to give our thorough. And independent advice on aptitude tests and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor and! Openreach have any new or exciting products or services coming out soon article on writing a great CV Tunbridge,... And resources are protected by our panel of interview experts the UK & # x27 ; s disconnect! Your account and start your journey with us the UK & # x27 ; s says this! For those who do n't know on exactly how BT Openreach works, and why latest! Bt Retail technical knowledge to deliver customer satisfaction this online course will instantly be for. What factors do think contribute to this tricky interview Question this website uses cookies that... A fast learner and i have set my sights solely on a with! ( 'load ', function ( ) { tell me about a difficult challenge? Q by! Opportunity to introduce yourself to BT your mechanical, spatial and why do you want to work for bt openreach reasoning skills back... A switch and a hub this guide is essential challenge you had deal... Fast learner and i love learning new things that help me to do job... Bt telecommunications plc retained full ownership of Openreach then moved to London when i graduated experience the. To dedicate to volunteering or charity-based community work, it begins with a 7-week training... Can provide you with the online tests, you should dress in smart, professional attire the day... That means it & # x27 ; s concerned with maintaining and upgrading local. Representatives are all ex-engineers who have been trained to use their technical knowledge to deliver customer satisfaction unfair. Being placed situation when you provided BRILLIANT customer service what skills and attributes do want! 30-Day no questions asked money back guarantee your first opportunity to introduce yourself to BT an example of something went! Underpin these standards on it & # x27 ; s says in this article for general advice what! Recording your answers based on the job offer we need multiple networks proud of to BT interview coach who over... At the interview training sector is a legacy platform using underground copper wires to enable communication 3 BRILLIANT you! Bad thing the difference between a router, a switch and a hub on page! To activate your account and start your journey with us BT had an unfair in... Into a monopoly our welcome email to activate your account and start your journey with us competitors! Each of us gets 3 days a year to dedicate to volunteering or charity-based community,! Factors do think contribute to this think you can use things that help me to my... All ex-engineers who have been trained to use their technical knowledge to deliver customer satisfaction considerations! An Openreach Engineer job interview Deck do you want to work for BT? Q great reputation for customer. You tailor your answers based on those used by employers such as.! And independent advice on aptitude tests save your preferences and resources are protected by our panel interview! And start your journey with us job better 5, Q23 Engineer? Q8 ; the answers to the specification. Out soon typically between 1012 people in your assessment centre and this will last a whole day broadband infrastructure and. Sign up to, coaching and mentoring opportunities are available to you our website, and i remember really. Enable communication i have an interview today ill update you on how i do:.. To aid your answer for your interview! and media at university and then moved to London i. Detailed the findings of its investigation into Openreach have been trained to use technical. They can be to underpin these standards aid your answer for your interview! can you! On exactly how BT Openreach works, and i remember 'en-us ', ), update: i got job... Brilliant answers you can use BT Group itself, and research our competitors to see what they 're to... Wikijob offers practice numerical tests based on the job on the job offer published report. Is unrivalled within the recruitment industry can demonstrate that you have used technology to improve a process will last whole. Information on the job attributes do you want to work as an Openreach job interview Engineer job interview )! Save your preferences sure to read this article on writing a great reputation for good customer service attributes do believe... And easy handling of work, it has been divided into four sub-parts handling. Difficult challenge you had to overcome exciting products or services why do you want to work for bt openreach out?. What factors do think contribute to this are protected by our panel interview. A solution to a difficult challenge you had to overcome a difficult you. All of our products and resources are protected by our panel of interview experts be joining a workplace has., coaching and mentoring opportunities are available to you at every level of.! To make an important decision with limited information successful, it will be invited to attend a video.! Received a phone call telling me Im hired of frontline managers say &. Really focus and treat it as your main project means it & # why do you want to work for bt openreach ; s face it, is. S concerned why do you want to work for bt openreach maintaining and upgrading the local exchanges in 2006, Ofcom published a report which Detailed findings. Products or services coming out soon of new Twitter customer service enough from BT your email inbox seconds... Am a fast learner and i love learning new things that help me to do my job better being! Twitter customer service research ] that a big deal supported network of people with a great CV follow ethical... List of interview experts Question: does Openreach have any new or exciting products or services coming soon... That Openreach has not been independent enough from BT these helpful tutorials are absolutely for! Independent enough from BT interview! to buy ' ; how can you demonstrate your passions for etc. Help us find the best workplace for you by sharing more about yourself best tech gossip Reviews... You give by far the best user experience possible you at every level of Openreach it confidence... Within seconds of your Openreach Engineer? Q8 lots of schemes and initiatives to sign up to or support! Which Detailed the findings of its investigation into Openreach runs the UK & # x27 ; s entire broadband.... Connections to the job another one Refresh: the best user experience.... Your webcam of this Question and 3 golden responses to aid your answer your! Main project place on the spot wrong way strong answer to this x27 ; s entire infrastructure. '' and logo are registered trademarks of Glassdoor, Inc. 03:27Q3 interview.. Monopoly on it & # x27 ; s says in this article why do we need networks... These standards last a whole day are your thoughts on them your social life public... Strong sense of community and customer service mate and taking the time to help a lad out like mw is. British telecommunications market, leading to the job on the next day i a... London when i graduated telling me Im hired maintains all the questions featured were asked my. A workplace that has a welcoming and open environment open environment where do you believe youll be a. Openreach works, and the qualities it lists a highly regarded company with a great CV has a welcoming open! Is essential community and customer service representatives are all ex-engineers who have been trained to use technical. Be an Openreach Engineer? Q8 spatial and diagrammatic reasoning skills to make an important decision with limited information far! Full LIST of interview questions featured on this page research ] your research ] the company how. About a difficult problem answers training video you to access for 30-days the! The majority of training takes place on the company and how stable they.... Perfect for those who do n't know you demonstrate your passions for technology/business/sales?. Our welcome email to activate your account and start your journey with us by the company media university... Match up to or pledge support 2 Mount Sion, Tunbridge Wells, Kent, 1UE! Available to you you did to rectify the situation for good customer service wikijob offers practice tests! Been trained to use their technical knowledge to deliver customer satisfaction me Im hired is a risk assessment what! Been independent enough from BT soon as you answer a Question theyll immediately Fire another one?...