If you are registered with a GP surgery, you can access some health services online. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. NR17 2AS Map, Queens Square SurgeryQueens Square Manage an account on behalf of another patient or relative. We make it easy to register you and your family. Some high street pharmacies also deliver. Receive your test results, get a referral or tell us you've changed your home address. Staff Login, GP Website Design by iatro. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Station Road, Attleborough, Norfolk, Nr17 2as, England. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. We are a family general medicine practice. Attleborough surgeries take not it can be done. NR17 2AF Map. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. We would also like to use analytical cookies to understand how our site is used and improve user experience. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. But you can ask for your medicine at your GP surgery if you do not want to do this online. My mother left hospital with a head injury. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Or they might be able to let you know when it's ready to collect. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. 96.90% had confidence, of 215 respondents. NR17 2AF Map. They can send your request to a pharmacy. The website sends you round and around in circles. What has happened to this surgery? Find out about how the NHS self-referral button feature works and who to contact with any questions. You can also find out if you are entitled to free prescriptions. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. We will use a cookie to save your choice. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. If you wish to use this service please complete our Delivery Service form. We've put some small files called cookies on your device to make our site work. Patients can contact Attleborough Surgery at 01953 453166 for appointments. My Account. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Thank you for subscribing to our newsletter. We will use a cookie to save your choice. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. As I type this I am number 15 in the call queue! NR17 2AS Map, Queens Square SurgeryQueens Square As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. We would also like to use analytical cookies to understand how our site is used and improve user experience. NR17 2AS Map, Queens Square SurgeryQueens Square Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Let us know your preference. Accessibility Let us know your preference. You can order a repeat prescription by logging into your account using the NHS app or NHS website. NR17 2AS. Station Road SurgeryStation Road NR17 2AS Map, Queens Square SurgeryQueens Square However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. see communications between your GP surgery and other services, such as hospitals. There's more information about prescriptions in your NHS account. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. If you wish your prescription to be available for collection from elsewhere, e.g. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. NHS self-referral. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). Send your request by post or fax it to your normal surgery of attendance. To check if you have an acute or repeat prescription, go to My record, then select Medicines. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. Attleborough If you need to add or change your nominated pharmacy, follow the steps below. . Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . Thank you for your feedback. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Health services you can access online. If you still need help with using Patient Access, you can visit our Support Centre online. View more. Using your NHS account. Attleborough Surgery is a GP/Doctors practice in Attleborough. We are working hard to resolve it. NR17 2AF Map. Station Road We've put some small files called cookies on your device to make our site work. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . Station Road SurgeryStation Road Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. Ask your GP surgery how you should let them know when you need your repeat prescription. You can now submit a request for your repeat medication using the internet. We'll be in touch shortly. We try to reserve our GP appointments for patients with more serious health problems. 42.50% detected by practice, out of 120 new diagnoses. Alternatively, you can nominate a pharmacy when requesting your repeat medication. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. There are 3 ways to order a repeat prescription from your GP surgery. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. They can also offer well-being, stopping smoking and sexual health advice. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. In all cases please order your prescriptions at least 2 working days before they are needed. We will use a cookie to save your choice. Change your contact and personal details or change your password. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Find out how to renew your repeat prescriptions. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. The NHS Access app is no longer working. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. 56.78% were satisfied, of 213 respondents. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Medical record. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. Select the pharmacy of your choice from the list provided. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Attleborough You'll be able to collect your medicine in person when it's ready. . The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. For more information, see the dispensary page. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. In future you may wish to consider registering for our Online Services. Attleborough Stay up to date with the latest government guidance. If yours is one, register today to benefit from a faster, smarter . I work full time so cannot sit on the phone for an hour waiting for someone to answer. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Menu Patient does not provide medical advice, diagnosis or treatment. If not, you'll need to order your medicines from your GP surgery each time. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. Make a written request using the Practice tear off prescription request slip. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. Do not submit any queries about your medical condition or medications. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. NR17 2AS Map, Queens Square SurgeryQueens Square View the cost of prescriptions on the NHS website. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. You can add or change your nominated pharmacy in theAccount section of Patient Access. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. Send your request to [email protected] Please put your name and date of birth in the subject line of the email. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Analytical cookies send information to Google Analytics. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. For more information about Smart Pharmacy, click here. 2 talking about this. Attleborough NR17 2AF Map, Station Road SurgeryStation Road You . View and share your medical record. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. (Note that ordering several items at once to be counted as one prescription). Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility You can order a repeat prescription by logging into your account using the NHS app or NHS website. By continuing to use this site you are agreeing to itsuse of cookies. Before you make your choice you can read more about our cookie policy. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Minor surgery (e.g. I was hold for over 2 hours, next in line to be answered and got cut off. removal of moles and skin lesions) - provided in-house; . Or they might be able to let you know when it's ready to collect. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Some GP online services are only available in certain areas. We've put some small files called cookies on your device to make our site work. Attleborough Diabetes - Managing Blood Glucose Level (HbA1c). After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. We would like to apologise for the issues you experienced on this occasion. Send secure messages to your GP. Proxy. We make it easy to register you and your family. Please allow 2 working days before collecting your prescription. Attleborough Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Attleborough I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Website and Digital Marketing by White Bear. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. Thank you for your feedback. You'll be able to collect your medicine in person when it's ready. Attleborough Station Road SurgeryStation Road The Account option, which is visible once your name is selected. Toggle navigation Find-My-Doctor.co.uk. Your pharmacy of choice is referred to as your nominated pharmacy. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. Station Road SurgeryStation Road Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Only your overall rating, comment and name (if disclosed) will be visible online. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. Some pharmacists also offer other services like diabetes and blood pressure monitoring. All rights reserved. More than half of GP practices are connected to Patient Access with more joining every day. I think this is disgusting to ignore mental health in this way. If you are registered for online access then you can order your prescriptions by following the directions after logging into . Attleborough We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. 56.7% vaccinated, of 1602 eligible people. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. Attleborough Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Station Road SurgeryStation Road You might be able to get your medicine sent to you if your nominated pharmacy offers that service. The Nominated pharmacy section with a nomination. (If you make your request by post, please enclose a stamped addressed envelope). Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Norfolk Our monthly delivery service supports our most vulnerable patients. Receive your test results, get a referral or tell us youve changed your home address. 82.88% with recommended measurement, out of 2,698 patients. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. see parts of your health record, including information about medicines, vaccinations and test results. items per standardised prescribing unit (see definition). Let us know your preference. How on earth am I supposed to make an appointment? Message your practice. She was told to have it checked after 4 days. Proxy. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. Station Road SurgeryStation Road Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . 'S more information about medicines, vaccinations and test results, get a referral or us. Providers is currently faced with an unmanageable workload, Nurse or other healthcare professional latest repeat medication other professional... ; Patient Access web and mobile applications a GP surgery if you are registered for online Access you. On the clinical care provided by the Practice tear off prescription request.. 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