There is information in the previous heading. I called for my flight refund and to be reimbursed for hotel and my rental car. Sorry we've led you astray, now let's get you back on course. Getting a refund for a canceled Southwest Airlines flight depends on not only what type of ticket you originally purchased, but also if you purchased it with cash or Rapid Rewards points. Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Awayor Wanna Get Away Plus award travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, any points used for booking will be forfeited, along with any taxes and fees associated with your award travel reservation. I think this was a rotten deal. Southwest Airlines Universal Air Travel Plan. If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. Compare the cost in points or miles to cash, and see which option is best. How do I dispute the refund amount? This Travel Funds page will include all funds received from nonrefundable canceled flights as well as any paid flights that were repriced at a lower fare. For domestic flights, that can be up to $3,800, according to the DOT. offering 25,000 bonus Rapid Rewards points. } You can send proof of your exemption status to us byemail. When you need to cancel a trip booked with an eligible fare Business Select, Anytime, and Wanna Get Away Plus your flight credit (that is, a credit for the original dollar amount paid for that fare) can now be transferred to a fellow Rapid Rewards Member1 who may wanna get away. You can always try asking. It's all up to Southwest, and Southwest has said it will honor reasonable requests for reimbursement for meals, hotel, and alternate transportation. But what's considered reasonable is left to the airline to decide. The page you requested cannot be found. There is not a specific button or page for travel disruption, but the form allows people to submit a complaint, comment/question, or compliment, followed by specific topics: flight, reservations, customer service. The recipient can then use the transferable flight credit to purchase a new ticket and is responsible for any fare difference. If you choose to hold the taxes and fees for future travel rather than request a refund, the resulting flight credit is transferable. /* Air Booking Select - Fare benefit first th width */ To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. External site which may or may not meet accessibility guidelines. width: 348px; I'm just putting that on me as, MY BAD. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { } What if I cancel my ticket that includes both a Wanna Get Away and a Wanna Get Away Plus fare? Opens new window. I've incurred additional expenses (e.g., hotel accommodations, other airline tickets, rental car, food, etc.) Our points-obsessed staff uses a plethora of credit cards on a daily basis. Southwest LUV Vouchers are the cousin of travel funds and you can even convert travel funds into LUV Vouchers (read more on that below). How many times can someone initiate a transfer of a Transferable Flight Credit? You will need the first and last name, email address, and Rapid Rewards Account number of the person you wish to transfer the Transferable Flight Credit to. Yes, the entire amount of the transferable flight credit must be transferred. Canceled. It should also help ensure you do not forget about funds you have and upcoming expiration dates. Customers who did not purchase a ticket via Southwest.com can call 1-800-435-9792 to speak with a Customer Representative. Later you cancel that ticket. font: italic normal 11px/1 Arial; If the flight change was significant and would normally allow for a customer to cancel and receive a refund you may be able to document everything and request the original, extended expiration date be re-instated similar to a refund back to original form of payment. I see that they set themselves up for success at the customers expense. I travel 95% of the year and 99.9% of my flights have been on Southwest since 2011. What can I do next. To redeem your Southwest Travel Funds for flights online: Select your flight and begin the checkout process. } Where is my reimbursement for my optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Reservation, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.)? External site which may or may not meet accessibility guidelines. Purchasing a Large Volume of Gift Cards Online Purchases of gift cards on Southwest.com are limited to $1,000 per transaction. We may receive compensation when you click on links to those products. margin: -1px; Flight confirmation # was WGBYWT. "We will honor reasonable requests for reimbursement for meals, hotel, and alternate transportation.". padding-top: 5px; If you booked a Business Select, Anytime, or Wanna Get Away Plus fare, youll get a transferable flight credit when you cancel that you can use for yourself or transfer to someone else. Other than getting a refund for a canceled flight, travelers in the U.S. aren't guaranteed much. Rescheduled for 12/27. text-decoration:underline; html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { On its website, Southwest said it would "honor reasonable requests for reimbursement for meals, hotel, and alternate transportation" for those who incurred additional expenses as a result of impacted travel. We were at a layover in Atlanta and they flight was delayed due to a missing flight crew member. By P.J. How Long Will it Take to Receive Refunds & Reimbursement? They did not reimbursement for meal costs (all fast food) nor the gas for the rental car. display: inline-block; How to access your flight credits through My Account: Select the Payment tab on southwest.com or View Travel Funds on mobile. What is changing with Transferable Flight Credits? Click here to login, 2023, Portfolio Media, Inc. | About | Contact Us | Legal Jobs | Advertise with Law360 | Careers at Law360 | Terms | Privacy Policy | Cookie Settings | Help | Site Map, Enter your details below and select your area(s) of interest to stay ahead of the curve and receive Law360's daily newsletters, Email (NOTE: Free email domains not supported). Here are the best cards for making your trip more comfortable. Still, for many passengers stranded at airports, many have had to extend hotel stays, buy flights on other airlines, or rent a car to get back home all added expenses. If I cancel, will I get my points back? . payment.If the UATP card was used to pay for the Southwest Airlines flight, the refund will be made to the UATP card. Additional troubleshooting information here. Getting a refund is one of the few rights travelers in the U.S. have when airlines cancel flights. As of now, there is no way to add them to the account tracker. The flight credit may have expired prior to July 28, 2022, The recipients information provided may not match the Rapid Rewards account information, The flight credit may not be associated with the original owners Rapid Rewards account and therefore cannot be transferred until that step is complete. } Hello. Travelers have always been able to cancel a Southwest flight with no fee, and for nonrefundable reservations a Travel Fund voucher would be issued. } bottom: 200px; Look Up Reservations. padding-left: 30px; After submitting my claim with receipts, after 2 months I was told that the receipts I submitted were not legible and they could not consider my request for reimbursement without additional information. Southwest Airlines Co. All Rights Reserved. For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization., 2Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight., 3Internet access for $8 per device from takeoff to landing. I was out of expenses for everything clothes, hotel, rental car, etc. You can redeem your funds by going to the Southwest website at Southwest.com, by phone, through the mobile app, or at a Southwest ticket counter for future flights. I used the travel funds to schedule a flight in December. Still have questions? border: 0; Southwest Airlines Co. All Rights Reserved. So much for Southwest caring for is most loyal customers as they state. Is there a cut off date? An automated response to travelers who submitted requests told customers to expect a reply in up to 10 days, though it was unclear whether that response would include payment. A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. ), Create custom alerts for specific article and case topics and, I took a free trial but didn't get a verification email. See more benefits of being a Rapid Rewards Member. If a Customer cancels a ticket where one fare is Wanna Get Away (not eligible for Transferable Flight Credit) and the other fare is Wanna Get Away Plus (eligible for Transferable Flight Credit), the Customer will receive a Transferable Flight Credit for the entire canceled ticket. But it's no more different than if I buy a dozen eggs and forget to look and see if any are broken, and then the check-out person does the same thing, doesn't check. color: #111B40; Our family was midway through our trip On December 22, 2022 when we had a travel issues. You are presented with your available flight credit balance. } Special Offers. /* Air CheckIn Banner Button Fix */ Please attach copies of your expenses for review. Do I have to transfer the entire Transferable Flight Credit? If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Funds must be applied at time of initial booking by selecting . I am out over 1k and submitted the refund with receipts via southwest website as they requested. Flight credits that may be transferred once will have a Transferable Flight Credit designation. So basically Southwest could cancel or change your next flight that you booked with travel funds in order for the expiration date to change to a sooner time. So sad. text-decoration:underline; Then click the link to Add to My Account on your flight credit. In order to provide a top-notch Internet experience, we prohibit access to certain high-bandwidth applications and websites. There is information in the previous heading. Return flight delayed til 12/24. position: absolute; See My Account for flight credit expiration dates, if any. Improve earnings, maximize rewards and track progress toward dream trips. LUV Vouchers are valid as a form of payment toward future airfare only on Southwest Airlines through Southwest.com , toll-free Reservations 1-800-I-FLY-SWA (1-800-435-9792), or at any Southwest Airlines Ticket . As if they never existed. .swa-footer--copyright-text, .footer-copyright--text { /* Fare chart comparison flyby */ Use of the Southwest websites and our Company Refund requests must include a copy of this document and/or your confirmation number, date of travel and flight number . How do I add my Rapid Rewards number to my Transferable Flight Credit? } Yes, with a few specific rules for each channel: Customers who purchased Anytime and Business Select fares prior to May 17, 2022, and canceled on or after May 17, 2022, are eligible to receive a Transferable Flight Credit. I was unaware that had you used travel funds in any way that it reset the expiration date of those funds. Box 36611, Dallas, TX 75235 1611. Southwest is the largest operator of the Max in the world, with 34 jets. The value of each converted travel fund is reduced by $100 and you have 6 months after expiration to do this. padding: 0; No, the entire amount of the Transferable Flight Credit must be transferred to one person. Under "payment method," you'll be able to select "Southwest gift card, Travel Funds, or LUV Voucher." . Am I transferring the ticket with the same itinerary to someone else? Timing is a big question, too. content: "(Temporarily suspended. My flight was canceled and I have not been reimbursed for car rental hotel or gas. Add EarlyBird Check-In. A spokesperson for the airline declined to provide specifics on when customers will start receiving payments, reiterating only that they are processing requests as quickly as possible. But the pressure is on to move quickly. left: 482px !important; Find answers to frequently asked questions here before you jet-set off on your next adventure. } So every time you fly, your friend can too. Promotional Companion Pass valid through 2/28/2024. 4 steps to book a flight with Southwest travel funds Your travel funds can be used to book flights online, over the phone or at a Southwest Airlines ticket counter. Book. [data-class="swa-g-screen-reader-only"] { Southwest Travel Funds are accepted on Southwest Vacations packages that include air. } Weight and size limits apply. Does a Transferable Flight Credit expire? Try our Advanced Search for more refined results. SW CEO sending 25000 bonus points for flights cancellation between Dec. 24, 2022, and Jan. 2, 2023, do we still get a refund or any other option? You'll no longer have to sift through all your Southwest cancellation emails or maintain a separate word document listing all your funds. Q15: Can we use Southwest Airlines UATP funds to pay for flights on other airlines? A few minutes after the aircraft was back at the terminal we were informed our flight was cancelled. She is also the founder of Deals We Like where she helps her readers travel on a deal. I havent received any automated response or anything! You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. Promotional Companion Pass valid through 2/28/2024. .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } We are working to reimburse optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Charge, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.) Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. left: 277px !important; .facebook-share-button-command--button { div.footer div.flex-placement a:hover { Will Southwest extend travel funds expiration? The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Southwest.fm Opens new window. } /* Air Booking Select - Fare benefit sub-label workaround */ Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. div.footer div.flex-placement b a:hover { This is the worst way to spend a Holiday and now I have to pay my mom and my son back for the money I borrowed. To request a flight refund,. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). A portion of our airfare was paid with travel funds from . However, the flight was shortly cancelled there after and I was left with travel funds that are expiring at the end of the month and all of my friends received refunds for the cancelled flight. For this. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { I just got mine today, 2/3, but its not for the full amount. External site which may or may not meet accessibility guidelines. I dont believe this. The Dallas-based airline canceled more than 12,000 flights last week, ruining millions of passengers' holiday travel plans. You can also file a complaint if you feel the airline didn't sufficiently make up for your disrupted travel plans. Secretary Buttigieg said last week his department will use the fullest extent of its investigation and enforcement authority to ensure Southwest complies with its refund obligations and hold [the airline] accountable if it fails to adhere to the promises made to reimburse passengers for costs incurred for alternate transportation.. white-space: normal; If you apply that and then cancel your flight, your travel fund expiration will be May 1, 2022, not January 1, 2023. Unless you can actually fly before the 18th you're out of luck. My travel scheduled between December 24, 2022 and January 2, 2023 was disrupted. Federal regulations require airlines like Southwest to compensate passengers for lost, damaged, or delayed luggage, up to a limit. I deleted my email from him, but we were affected, sched to fly out Dec 26. This material may not be published, broadcast, rewritten, or redistributed. white-space: normal; Why is Southwest giving those passengers who were NOT cancelled the same 25,000 points that those who had flights cancelled over and over hot??? Supplier Information; Careers Opens new window. So every time you fly, your friend can too. The cruise was paid on February 17, and airfare a week later (so we are still within applicable deadlines to purchase the insurance). width: 273px; Travel Funds expire 12 months from the date the original flight was booked not from when the flight was canceled and the Travel Funds issued. You may submit receipts via Email Us on Southwest.com. With hundreds of thousands of Americans submitting claims, it may take Southwest a while to catch up. Submit Your Receipts for Additional Expenses. Rescheduled for 12/31. In the event that you cancel a reservation with a Wanna Get Away Plus, Anytime, and/or Business Select fare, your Transferable Flight Credit is transferable once. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { Book. Look Up Travel Funds. } .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { 04-05-2020 09:19 PM wsjsherry If I purchased a ticket prior to May 17, 2022, and cancel it on or after May 17, 2022, is my reservation eligible for Transferable Flight Credit? D'Annunzio. height: 1px; } Southwest will have a long road ahead towards rebuilding its relationship with its customers, but the airlines is acting quick to relieve some of the pressure for some of its top customers including those who have had the Southwest Companion Pass last year. left: 278px !important; In the legal profession, information is the key to success. Law360 (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing . The crew member got on the plane and everyone clapped. Have been waiting ten days since submission of receipts and . Flights/hotel/transportation/food/dog sitters for 5 people for 6 extra days = $12k. Southwest Airlines Co. All Rights Reserved. Additionally, you must have booked your flight through Southwest and paid for it with a credit or debit . } Please be sure to include the following information: Will I get a refund if I cancel my flight? You can convert an expired travel fund into a voucher that is good for 6 months. They will, however, typically deduct $100 from the total Travel Fund amount. But a week later, Southwest still hasn't publicly said how much it will cover: The airline has repeatedly declined to address Thrifty Traveler's questions about what costs it will consider reasonable.. Have not received apology email yet. } color: #111B40; } left: 277px !important; margin: -1px; font-style: normal; Select My Account > View Travel Funds > Transfer to someone else (make sure you have the recipients full name, email and Rapid Rewards account number). Already a subscriber? This has been great in theory, but travelers were confused about how to find their Travel Fund numbers when they went to redeem their vouchers. Contact Customer Relations to do this conversion. Earn up to 10,000 points per night on hotel stays. color:#111B40; We tried making reservations for days to be able to complete the mileage requirement of 125,000 miles but as we all know not reservations could be made. Both you and the recipient will receive a confirmation email. The catch: Only refunds or credits from flights canceled after December 3, 2019 will be shown. Other cancellation and refund considerations and expense reimbursements. What are flight credits and how do they work? font-style: normal; 4First and second checked bags. Also, this has been such an issue that even USA today has written on it https://www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- . html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { left: 278px !important; You may also request a refund by using the E-Mail Us optionon our website or app and submitting the appropriate information. padding: 0; Password (at least 8 characters required). The plane was pushed back from the airport and safety rules was explained. Mine is that I used points for too many trips instead of using the travel funds. GDS tickets will be transferred via the Travel Agent within the GDS system. What happens if I do not have a Rapid Rewards account? I was affected by the cluster @@@@ of southwest. There is information in the previous heading. She joined the company in December 2022. Any Wanna Get Away or Wanna Get Away Plus flight credit will be forfeited. For a handicapped passenger in a wheelchair this snafu by SW was a nightmare. Flight credits or refunds for refundable fares will be issued regardless of cancellation time. Flying Southwest; Flying with Southwest; Rapid Rewards International Travel; Airport Information; 737 Max Resource Page; New . nor the gas for the rental car. } Transferable flight credits give you more flexibility. /* Air Booking Select - Fare benefit first th width */ } Indicates external site which may or may not meet accessibility guidelines, 2023 Law360 may contact you in your professional capacity with information about our other products, services and events that we believe may be of interest.Youll be able to update your communication preferences via the unsubscribe link provided within our communications.We take your privacy seriously. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Why dont I see my Transferable Flight Credit in My Account? /* Air CheckIn Banner Button Fix */ This is why my funds are attached to Confirmation # QUAGGF-9934 instead of the original trip to nashville confirmation # WGBYWT. We are waiting for our bank statement for proof of purchases since we did not expect to need to hang on to receipts. But in an announcement on July 28, 2022, the airline announced that Southwest flight credits no longer expire! text-decoration: underline !important; .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { Please view our advertising policy page for more information. Can I receive a reimbursement? Indicates external site which may or may not meet accessibility guidelines, 2023 Under "payment method," you'll be able to select "Southwest gift card, Travel Funds, or LUV Voucher." Enter the information requested (e.g., your Southwest gift card number, LUV voucher number, or canceled flight confirmationnumber). 6 Topics Booking Baggage The ins and outs of what you can and can't bring with you. That is what I did so that I could submit asap. color:#111B40; A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. Putting that on me as, my BAD Only refunds or credits from flights canceled after December 3, will... Payment.If the UATP card was used to pay for the rental car or debit. of Southwest for is loyal! Out of expenses for everything clothes, hotel, and promotional offers from all... Between December 24, 2022, the entire amount of the year and 99.9 % of the Transferable flight must. 'Ll get the latest news, information, and alternate transportation. `` a deal a voucher is! Flights have been on Southwest since 2011 and 99.9 % of my have... Take Southwest a while to catch up ticket with the same itinerary to someone?... The gas for the full amount & # x27 ; re out of for! Debit. credit expiration dates, if any was explained account tracker over 1k and the... Used travel funds expiration most loyal customers as they state credit southwest travel funds refund is the key to success we where. Characters required ), 2019 will be shown: absolute ; see my Transferable credit. -- flyby { I just got mine today, 2/3, but were... I travel 95 % of the Transferable flight credit will be shown announcement on July 28, 2022 when had... I travel 95 % of my flights have been on Southwest Vacations packages that include Air }... For flight credit designation Fix * / Please attach copies of your exemption status us..., and promotional offers from Southwest all in one sweet email so time. Was used to pay for flights online: Select your flight through Southwest and paid it... On a deal and begin the checkout process. I used the travel Agent within the system! # was WGBYWT trip on December 22, 2022 when we had a southwest travel funds refund issues of '. Use the Transferable flight credit? scheduled between December 24, 2022 and January 2, was. By $ 100 and you have 6 months after expiration to do this that it the! Could submit asap '' ] { Southwest travel funds to schedule a flight in December can actually fly before 18th. Can be up to $ 1,000 per transaction legal profession, information, and promotional offers from Southwest in! Flights last week, ruining millions of passengers ' holiday travel plans Southwest website as they state have! Delayed due to a missing flight crew member USA today has written on it https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- I 'm putting. Of my flights have been waiting ten days since submission of receipts and July,! { I just got mine today, 2/3, but its not for the full.. Dream trips checked bags airline to decide per night on hotel stays separate word listing. Was used to pay for the rental car did so that I used the funds. [ data-class= '' swa-g-screen-reader-only '' ] { Southwest travel funds in any way that it reset expiration... Out of luck: # 111B40 ; our family was midway through our trip December... Happens if I cancel my flight aircraft was back at the terminal we informed. That is what I did so that I could submit asap fees for future travel than! Progress toward dream trips as they requested 277px! important ; Find answers to frequently asked here! Hotel accommodations, other airline tickets, rental car, etc.,. Southwest and paid for it with a Customer Representative using the travel funds for flights on Airlines... Sufficiently make up for success at the customers expense send proof of your exemption to! Travel plans # 111B40 ; our family was midway through our trip on 22! The taxes and fees for future travel rather than request a refund is of... Accepted on Southwest since 2011 fly before the 18th you & # x27 ; bring... 'Ve incurred additional expenses ( e.g., hotel, and promotional offers from Southwest all in sweet... To hold the taxes and fees for future travel rather than request a refund for a flight. Max Resource Page ; new, you must have booked your flight through Southwest and paid for it with Customer! Rental hotel or gas ; see my Transferable flight credit balance..air-booking-select-compare-fares-secondary.compare-fares-secondary -- flyby { just. Rewards International travel ; airport information ; 737 Max Resource Page ; new funds to pay the., or redistributed snafu by SW was a nightmare credits that may be transferred plane was back. More than 12,000 flights last week, ruining millions of passengers ' holiday plans. Is what I did so that I used points for too many instead... Airlines flight, travelers in the purchasers account and to be reimbursed for hotel and my rental car submitting... Provide a top-notch Internet experience, we prohibit access to certain high-bandwidth applications and websites flight! You must have booked your flight and begin the checkout process. available flight credit Transferable... Loyal customers as they state are n't guaranteed much midway through our trip December... And see which option is best must have booked your flight and begin checkout... A transfer of a Transferable flight credit balance. I used the travel funds in any way it... Responses below are not provided or commissioned by the bank advertiser also the founder of we. This snafu by SW was a nightmare to hold the taxes and fees future... Flight confirmation # was WGBYWT sure to include the following information: will I get points! Is what I did so that I could submit asap funds for flights on other Airlines passenger in wheelchair... Is responsible for any fare difference ruining millions of passengers ' holiday travel plans points for too trips... ; 4First and second checked bags the bank advertiser southwest travel funds refund purchase a new ticket and is responsible for any difference! You 'll get the latest news, information, and see which option is best,,... Applications and websites or miles to cash, and alternate transportation. `` for your disrupted travel plans reviewed approved... Since we did not expect to need to hang on to receipts costs all... Booking Baggage the ins and outs of what you can and can & # ;! Full amount flight credit expiration dates your available flight credit designation any way that it reset expiration. 2023 was disrupted ; Password ( at least 8 characters required ) waiting for our bank statement for proof your... * Air CheckIn Banner Button Fix * / Please attach copies of your expenses for everything clothes hotel. N'T sufficiently make up for your disrupted travel plans, etc. you,. 2023 was disrupted, 2023 was disrupted was explained yes, the refund will forfeited... Have booked your flight credit balance. next adventure. credit balance. of expenses for everything,. Hotel, and promotional offers from Southwest all in one sweet email after. Uatp card was used to pay for flights online: Select your flight credit 3,800, according to the tracker... Uatp funds to pay for the rental car, food, etc. cards online Purchases of cards... Fly out Dec 26 someone initiate a southwest travel funds refund of a Transferable flight credit must be transferred the. 111B40 ; our family was midway through our trip on December 22, 2022 and January,! I 'm just putting that on me as, my BAD.facebook-share-button-command -- Button { div.footer div.flex-placement a hover! That Southwest flight credits that may be transferred once will have a flight... Car rental hotel or gas that may be transferred one of the Max the..., etc. appear on the website are from credit card offers that appear on the are! You feel the airline announced that Southwest flight credits or refunds for refundable fares will be southwest travel funds refund! Receives compensation Southwest extend travel funds expiration that even USA today has written on it https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- es... 12,000 flights last week southwest travel funds refund ruining millions of passengers ' holiday travel plans meal costs ( all food... Credit to purchase a ticket via Southwest.com can call 1-800-435-9792 to speak with credit. A new ticket and is responsible for any fare difference 100 from the airport and safety was... Was a nightmare best cards for making your trip more comfortable Southwest flight credits refunds! Require Airlines Like Southwest to compensate passengers for lost, damaged, or delayed luggage, up to missing! One of the Transferable flight credit must be transferred via the travel funds are accepted Southwest. ; Password ( at least 8 characters required ) refund is one of the in... Even USA today has written on it https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- receive compensation when you click on links those... Top-Notch Internet experience, we prohibit access to certain high-bandwidth applications and websites hotel, and alternate transportation ``. Also help ensure you do not have a Transferable flight credit will be transferred once will have Rapid... Cancel my flight refund and to be reimbursed for hotel and my rental car etc... On links to those products considered reasonable is left to the UATP card refunds for fares. Hotel accommodations, other airline tickets, rental car be issued regardless of cancellation time 100 the. Statement for proof of Purchases since we did not reimbursement for meal costs ( fast! I transferring the ticket with southwest travel funds refund same itinerary to someone else the customers expense your.! Rental car, food, etc. listing all your Southwest cancellation emails or maintain a word! Customers who did not reimbursement for meal costs ( all fast food ) nor the gas for the Airlines... / Please attach copies of your exemption status to us byemail for your disrupted travel plans byemail... Transferred once will have a Rapid Rewards number to my account characters required ) earnings...