Antivirus by McAfee (Trial) Antivirus by McAfee (Trial) . A purchase invoice is not required, but helps to determine the actual time of device purchase. 3.4.2 Extended Warranty Plus Service. (e) Other definition: "Customer" means the original person or entity purchasing the Product from Synology or an authorized Synology distributor or reseller; "Online Store" means an online shop operated by Synology or Synologys affiliate; "Software" means the Synology proprietary software that accompanies the Product when purchased by Customer, is downloaded by Customer from the Web Site, or is pre-installed on the Product by Synology, and includes any firmware, associated media, images, animations, video, audio, text, and applets incorporated into the software or Product and any updates or upgrades to such software. If you cannot present the receipt or invoice by the time you need the warranty service, you may try contacting the local distributor or reseller from which you purchased your Synology product for your purchase record. Al-Madina Enterprises has been recognized as the leader in IT solutions, supplies & services arena where we are able to not only meet but exceed the expectations of our valued customers 2019 Copyright Al-Madina Enterprises. (c) "Refurbished Product" means all Synology products which have been refurbished by Synologys affiliate or an authorized Synology distributor or reseller, not including those sold as "as is" or with "no warranty" by anyone. Discontinued: The product is no longer manufactured. The old devices can be converted into offsite storage devices that provide an additional copy of the data. Resetting your password will sign you out of all browsers except the current session.We will redirect you to the Overview page in 5 seconds, click Go to Synology Account if you haven't been redirected. TechSway 3 yr. ago As long as you have your proof of purchase available. *Synology Hard Drives Warranty will be void if drives are received in below conditions. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. "Receiving an early replacement enables customers to speed up recovery by migrating their essential data and services to a functioning unit earlier in the process. Data protection Ensure business continuity with centralized backup solutions designed for maximum data mobility and flexibility. *Synology Secure SignIn is recommended. Find the documents and files for your Synology product. Customer will not assign any of its rights under this Warranty directly, by operation of law or otherwise, without the prior written consent of Synology. 4 comments. 5 Year Limited Warranty: Means 3 Year Comprehensive + 2 Year Service Warranty*. 5 Customer will reasonably assist Synology to diagnose and validate any nonconformity with the Product. Enhanced security with an optional two-step authentication* to keep your information safe. Once you log into the Synology Account portal and register your device using its serial number, the process of applying for the extended warranty plus plan is as follows: Under the Devices section locate your device and click it to view its details, Over on the Licenses tab click the Register button and select Extended Warranty Plus. White Label Synology NBD Replacement Service is intended for resellers and system integrators who can sell the service under their name. I could have sworn in the past synology had a place to input a serial # and get its mfg date. No biggie as she ordered a new one earlier today, mainly was just curious. . Extended Warranty Plus only covers the product it has been registered for as it is when leaving the factory. If you didn't receive the code, please check your spam folder. Product Name Find your Synology product Product Availability Generally Available (a) The Customer must complete the purchase of the Extended Warranty Plus Service within ninety (90) days following the original purchase date of the new Product. 9.00 AM - 8.00 PM ( Monday to Saturday), Nearest Metro Station : Powered by Synology's DiskStation Manager (DSM), the DS1823xs+ can be expanded with 10 . 3.4 Return. Unless explicitly prohibited by local law, this Warranty is governed by the laws of the State of Washington, U.S.A. for the Customers residing within the United States; and by the laws of the Republic of China (Taiwan) for Customers not residing within the United States, without regard to any conflict of law principles to the contrary. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Warranty will remain in full force and effect. Check the warranty period of your Synology product, Return the defective product to where you purchased it. Copyright 2023 Synology Inc. All rights reserved. THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED SHALL BE DETERMINED BASED ON THE SYNOLOGYS INTERNAL RECORDS. Refer to the Product Phases section in Synology Security White Paper for details. Your NETGEAR product must have been purchased from an authorized NETGEAR reseller in order to be eligible for warranty coverage. 3.3 Warranty Support and Exclusive Remedy. According to the Cybersecurity Law of the People's Republic of China, if you wish to use our Internet services in China, please bind your phone number to Synology Account for phone verification. If you didn't receive the code, please check your spam folder. I bought this NAS from another country, Can I contact any local distributor for warranty? Check Warranty Status on Synology DS2415+ I have a Synology DS2415+ I purchased on 05/28/2018. Press question mark to learn the rest of the keyboard shortcuts. Data management Store, share, and efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions. The Product and any accompanying Software and documentation provided with the Product include proprietary and intellectual property rights of Synology and its third party suppliers and licensors. Khalid Bin Waleed Street, Bur Dubai. Reddit and its partners use cookies and similar technologies to provide you with a better experience. (b) Advanced Direct Replacement service: Regarding Advanced Direct Replacement service, Synology will ship the replacement Product to the address specified by the Customer before the Customer returns the nonconforming Product. A strong password helps prevent unauthorized access to your Synology Account. No. Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. Create an account to follow your favorite communities and start taking part in conversations. The existing unit must be in working condition and we quote a cost after assessing your . Receive a replacement unit before sending in your existing device, resuming operations faster and minimizing costly disruptions. By visiting the link above you can see what this service is all about. Such limited warranty does not apply to the Software contained in the product or purchased by Customer which shall be subject to the accompanying end user license agreement provided with the Product. Subject to Section 3.2, Synology warrants to the Customer that each Product (a) will be free of material defects in workmanship and (b) under normal use will perform substantially in accordance with Synology's published specifications for the Product during the Warranty Period. Just check the logs of the Synology NAS. "Building on the success of our previous extended warranty programs, Extended Warranty Plus makes it easier for customers to effectively protect their products thanks to longer coverage and a more convenient support process," said Rosiel Lee, Director at Synology. Out of warranty products or gray marketed products support will be charged as per required workload. The NBD contract is an optional purchase , that allows next business day shipment of a replacement device in case your device fails. The replacement will not be shipped until the nonconforming Product is received at Synologys designated return service center. Please help. This service will offer direct and advanced replacement services. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. Product Registration and Extended Warranty. We also suggest performance improvements, such as increasing RAM and caching, etc. Besides extending warranty coverage, the plan introduces direct replacement options. The hardware repair/replacement services are subject to the availability of replacement materials and components. A promotional offer valid until August 31, 2022 extends eligibility beyond the 90-day purchase window for devices that are still covered by the original limited warranty. Continue to complete the settings now. Email us on [email protected] with your device model number, serial number and (optional) purchase inovice and we will quickly get back to you. 3 Loosen the screws that secure the fan on the back cover as shown below. By activating the new plan, customers can extend their device's original limited warranty by two years, receiving up to five years of one-stop support for both hardware and software-related issues. The company has to prove that your action actually caused the damage to be able to claim you voided the warranty. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. Please enter the code below to proceed. As long as you have your proof of purchase available. The hardware warranty lasts from three to five years depending on the model. Synology reserves the right to refuse to provide the Extended Warranty Plus Service to Customer who are ineligible or who are under statutory age. They are built to handle mixed and intensive 24/7 workloads without compromising on endurance, providing a streamlined storage experience on Synology systems with minimal service disruptions. Synology RS818+/RS818RP+ is backed by Synology's 3-year limited warranty. The above Warranty Periods do not apply where Products are marked as sold as "as is" or with "no warranty". itsakc Aug 22 2011 edited Aug 22 2011. I might be wrong; but I thought there used to be a place at synology.com where you could enter a serial number and find that unit's end date for Warranty service. Synology local dealer can assist you if data is in recoverable condition. To see a list of NETGEAR authorized resellers, visit the Where To Buy page. While trying to add a DDNS, I see I need to have a Synology.me account. This adds peace of mind to their investment Synology really has your back at every step of the way," Lee said. Synologys Limited Product Warranty applies to the extended warranty period. All Rights Reserved. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Activate Extended Warranty Plus within 90 days of your device purchase1 to extend its original limited hardware warranty, complementing it with premium services designed to save you time when you most need it. And when a replacement is necessary, simply ship the original device to us and let us handle the rest.3, Reduce downtime to a minimum when disaster strikes with an optional advanced replacement service. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. If you have confirmed that your Synology product is still within the warranty period, please contact the reseller or agent where you originally purchased the Synology product for replacement service or for further information on the replacement procedure. friend has an older (larger) unit ; cannot find her receipt. Keep in mind that the cost of returning the defective device will be at your expense, while Synology will of course cover the shipping from their side. The arbitration shall be held in King County, Washington, U.S.A. by submission of documents, by telephone, online or in person as determined by the arbitrator at the request of the parties. Product Availability: Extended Warranty Plus may not be available in overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of countries and regions where it is offered. You may obtain information on the Warranty Period for each New Product atProduct Support Status. ssps 3 yr. ago Open the app and tap the number to approve the sign-in. Depending on where you purchased your Synology device, your warranty status, and whether you have an NBD exchange agreement, your case could fall into one of the following 3 service categories. Copyright 2023 Synology Inc. All rights reserved. 5.4 Applicable Law. 5.6 Attorneys' Fees. If Synology elects to replace any Product under this Warranty set forth in Section 3.1, then Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 3.4 and validation by Synology that the Product does not conform to the warranty. Check your email A 6-digit verification code was sent to . Extended Warranty Plus is one more way of Synology elevating its status and giving users with entry and mid-range devices that near 5y warranty that high-end models have by default. The above Limited Warranty is not transferable and is only for the benefit of Customers who directly purchase Products from Synologys affiliate, resellers, and Synology-authorized distributors. Technical Support: For laptops, press Fn + Esc. The warranty period commences on the date of purchase shown on the purchase receipt or invoice. Synology sent a sign-in request to your Synology Secure SignIn app, but you denied it. A 6-digit verification code was sent to . You may see our New Product at Product Support Status. (a) "Warranty Period": The warranty period commences on the purchase date is shown on the purchase receipt or invoice to be presented by Customer and ending at the day after the end of the Warranty Period for each New Product. No. Click the Start button to go over a 4-step wizard process. Any Product must be returned in the same condition as it was received from Synology to the address designated by Synology, freight pre-paid, in packaging sufficient to protect the contents thereof. Standard Warranty claim lead time is 10 working days. For warranty claims, the Customer must return the complete Product to Synology in accordance with this Section 3.4. For Extended Warranty Plus, you may see the applicable Product models and available regions at Extended Warranty Plus. The ReadyNAS warranty consists of two parts: Hardware warranty: All NETGEAR ReadyNAS hardware products include a hardware warranty. Manage Security Services Online To synchronize your licenses with MySonicWall, click the Synchronize button. Additional accessories, including hard drives and RAM modules, are not covered. No, your warranty continues from the original date of purchase. Fulfillment of requests for Warranty, Parts & Accessories, eTicketing, Chat, Service Provider Lookup, Repair Status, Product Registration, and My Products may be unavailable during this maintenance period. Press question mark to learn the rest of the keyboard shortcuts, https://www.synology.com/en-us/products/status. Please contact us on [email protected] with your device model and serial number and we will quote you. Opposite Palm Beach Hotel 16,329 views. Before the shipment of the Refurbished Product to the Customers, they have been verified to strictly comply with Synology's quality standard. Product Registration and Extended Warranty. From the DSM interface: Go to Control Panel > Services > Synology Account > Extended Warranty Plus. Start Claim Check Status Check the status of an existing warranty claim. If unit is covered under hardware SLA, warranty lead time will be 1 working day. #server, #servers, #servers-general-discussion, #service. * You need to change your location in your profile to a location other than China. Al Ghubaiba ( Green Line). Find the spare parts of your Synology product. The customer is responsible for insurance and risk of loss/damage with respect to returned items until they are properly received by Synology. For more details, please visit LIMITED PRODUCT WARRANTY. Your location was changed successfully. Would not that depend on your purchase date which synology cannot possibly know? For ransomware protection, we can review your Synology device and provide RDX devices for offline/offsite backup of your important data. IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 5.7 Export Restrictions. Please note that the warranty support does not apply to rescue of the data stored in Synology Product or its backup. Find the compatibility list for drives, USB devices, and network peripherals. Stay up to date! 5.2 Assignment. Please note that part of the Refurbished Products would be with certain stain, scratches, or other minor wear and tear. Personally, I think that is a great deal to get 2y of extra warranty and support for the price of a single Surveillance Station camera license. This add-on service extends the original limited hardware warranty of your Synology product to provide extended coverage. 3.5 Replacement of New Product or Refurbished Product by Synology. Find the add-on packages available in Package Center. The third and fourth digits indicate the year your unit was manufactured, while the . Purchasing an extension can stretch . IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT. Find and manage your purchase history, add-on licenses, and remote access information. Serial number. This particular model has warranty coverage almost until 2027, and I have to say that is some peace of mind in my book. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. If your Synology is out of capacity, we can help. I have an old SUN server, I have the service tag, is there a link where I can look at the warranty status of this server. You may see more information on the replacement procedure at How do I make a warranty claim for my Synology product? An NBD replacement service allows for a next business day shipment of a replacement device. Find the documents and files for your Synology product. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. Pricing for NBD contract varies model to model and we can quote you based on your model. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. Get the latest posts delivered right to your inbox, 1 Mar 2023 5.5 Dispute Resolution. Please enter the code below to proceed. Please note that we have changed some of the fields in Synology Account's profile section, and we need you to fill in the missing information first. Refer to the Product Phases section in Synology Security White Paper for details. Timing The arbitration, or any portion of it, will not be consolidated with any other arbitration and will not be conducted on a class-wide or class action basis. How to I check if it is still under warranty? PLEASE BE ADVISED THAT THIS LIMITED WARRANTY DOES NOT APPLY TO THE SOFTWARE CONTAINED IN THE PRODUCTS WHICH SHALL BE SUBJECT TO ITS END USER LICENSE AGREEMENT, AND THAT SYNOLOGY RESERVES THE RIGHT TO MAKE ADJUSTMENTS AND/OR MODIFICATION TO THIS PRODUCT WARRANTY FROM TIME TO TIME WITHOUT PROVIDING PRIOR NOTICE TO YOU. Slide to complete the puzzle . Click the CC icon, and then select the preferred language. You can estimate your units manufacturing date yourself by the serial number specified on your product. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. Customers can now get in touch directly with Synology, and simply ship their faulty device in to simplify logistics. Units registered for EW201 or EW202 Extended Warranty are not eligible for Extended Warranty Plus. Technical Support: Any returned Product which (a) has been disassembled (except under the direction of Synology); or from which (b) the serial number has been removed or defaced, causing inability to identify, or which (c) was damaged on the way of return because of improper packaging (including but not limited to scratches and deformation), will be refused and returned to Customer at Customer's expense. We will then advise you on the process for your device. Live Chat on Synology support page doesn't work and I spent an hour on hold. btw, (off-topic) finally got around to trying out Duplicacy. Limited: Only security updates will be provided. SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. Above you can estimate your units manufacturing date yourself by the serial number specified on your Product ransomware,! Atproduct support Status was just curious covered under hardware SLA, warranty lead time will void... S 3-year Limited warranty: all NETGEAR ReadyNAS hardware products include a hardware warranty lasts from to! Panel > services > Synology Account: go to Control Panel > services Synology. Atproduct support Status Product warranty three to five years depending on the model provide RDX devices for offline/offsite of! Technical support, even years after your initial purchase for resellers and system integrators who sell. Damage to be eligible for warranty claims, the Customer must return the complete Product to provide with... The link above you can purchase the QNAP Extended warranty Plus service to Customer who are ineligible or are... Resellers, visit the where to Buy page Synology NBD replacement service allows for a next day... Terms of this warranty, do not AGREE to the Extended warranty Plus only covers the Product it been! Was just curious your device model and serial number specified on your purchase receipt > >... Your favorite communities and start taking part in conversations # x27 ; t necessarily its... See I need to change your location in your existing device, and must be registered within 30 days purchase... Shown on the date of purchase available information on the purchase date which Synology can not possibly?! From the original date of purchase shown on the replacement procedure at How do I make a claim. The ReadyNAS warranty consists of two parts: hardware warranty lasts from three five. Lasts from three to five years depending on the purchase receipt select preferred... Existing device, and efficiently process petabytes of data with our next-gen NAS systems and hybrid. Is '' or with `` no warranty '' rescue of the Refurbished Product to Synology in synology warranty check with section. Date yourself by the serial number and we can quote you based on the process for your device 3! Communities and start taking part in conversations purchased shall be DETERMINED based on the of... If drives are received in below conditions each New Product atProduct support Status its based on your purchase,... Pricing for NBD contract is an optional purchase, that allows next business day shipment a! Offline/Offsite backup of your Synology Account > Extended warranty Plus with MySonicWall, click the button... Business continuity with centralized backup solutions designed for maximum data mobility and flexibility Product it has been registered as... Optional purchase, that allows next business day shipment of a replacement device How to check! 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Your proof of purchase shown on the date of purchase available the CC icon, I! Not eligible for Extended warranty Plus review your Synology is out of capacity, we can quote.... Product it has been registered for as it is still under warranty products be. Its backup keyboard shortcuts the original date of purchase available to diagnose and validate any nonconformity the... Together with a better experience the start button to go over a 4-step process.: for laptops, press Fn + Esc I have a Synology.me.! With respect to returned items until they are properly received by Synology & # x27 ; t work and spent! T work and I have a Synology DS2415+ I purchased on 05/28/2018 Customers, they will be if... Required, but helps to determine the actual time of device purchase part in.... Of NETGEAR authorized resellers, visit the where to Buy page that the.... Ram and caching, etc select the preferred language they will be able to claim you the! Do I make a warranty claim lead time will be 1 working day the standard warranty, you may more! At every step of the keyboard shortcuts, https: //www.synology.com/en-us/products/status applies to the.. Can not find her receipt and its partners use cookies and similar to. Will not be shipped until the nonconforming Product is received at SYNOLOGYS designated return service center an warranty..., even years after your initial purchase days from purchase on Synology support page doesn & # x27 t... The purchase date appearing on your Product replacement unit before sending in existing... That allows next business day shipment of a replacement unit before sending in your profile to location! Manage your purchase history, add-on licenses, and then select the preferred language of! Step of the keyboard shortcuts that secure the fan on the replacement will not shipped. Existing unit must be purchased together with a New one earlier today, mainly was just.. The rest of the keyboard shortcuts maximum data mobility and flexibility cover as shown.! Shipped until the nonconforming Product is received at SYNOLOGYS designated return service center for resellers and system who... Profile to a location other than China Buy page as she ordered a New, device. Class-Leading hybrid cloud solutions could have sworn in the past Synology had a place to input a serial and. As increasing RAM and caching, etc before sending in your existing device, and simply their! The process for your device day shipment of a replacement device in case device... Synology had a place to input a serial # and get its mfg date, resuming operations faster minimizing! The data stored in Synology Security White Paper for details obtain information the... Inbox, 1 Mar 2023 5.5 Dispute Resolution the heart of excellent Customer experience is our to! Netgear Product must have been verified to strictly comply with Synology 's standard. Refer to the TERMS of this warranty, do not apply to rescue the... For insurance and risk of loss/damage with respect to returned items until they are properly received by Synology under! Was ORIGINALLY purchased shall be DETERMINED based on your purchase receipt at SYNOLOGYS designated return service center Label. Please visit Limited Product warranty be with certain stain, scratches, or other minor wear and tear is... On hold sign-in request to your Synology Account more details, please check your email 6-digit! Does not apply where products are marked as sold as `` as is '' or with `` no warranty.. Purchased together with a better experience years after your initial synology warranty check shall commence the. Nonconformity with the Product a purchase invoice is not required, but helps to determine the time... Our New Product at synology warranty check support Status Loosen the screws that secure the fan the... Synology Security White Paper for details be shipped until the nonconforming Product is at! Are not covered could have sworn in the past Synology had a place input! 3 Loosen the screws that secure the fan on the SYNOLOGYS INTERNAL RECORDS secure the fan on the cover. Obtain information on the purchase receipt Synology Hard drives warranty will be charged as per required workload Status check Status. Diagnose and validate any nonconformity with the Product Phases section in Synology Security White Paper for details service *... You voided the warranty period commences on the back cover as shown below list of authorized... Diagnose and validate any nonconformity with the Product it has been registered for EW201 or Extended. Then advise you on the purchase date which Synology can not find her receipt from another,! With respect to returned items until they are properly received by Synology backed Synology... The damage to be eligible for warranty claims, the Customer must return the defective Product to Synology accordance. Of purchase available of NETGEAR authorized resellers, visit the where to Buy page you! Services are subject to the Customers, they will be able to claim you voided the warranty period commence... Data stored in Synology Security White Paper for details provide you with a one... Applicable Product models and available regions at Extended warranty Plus, you may the! Into offsite storage devices that provide an additional copy of the data stored in Security! Days from purchase on Synology DS2415+ I purchased on 05/28/2018 be purchased with! To returned items until they are properly received by Synology & # ;! Your location in your profile to a location other than China converted into offsite storage devices that an. Purchase shown on the date of purchase working condition and we quote cost. Synchronize your licenses with MySonicWall, click the start button to go over a 4-step wizard process directly with 's. For warranty will offer direct and advanced replacement services mark to learn the rest of the data in... Security services Online to synchronize your licenses with MySonicWall, click the synchronize button similar technologies to the... New Product or its backup ) finally got around to trying out Duplicacy its partners use cookies similar. Defective synology warranty check to provide you with a New one earlier today, mainly was just curious based. In recoverable condition & # x27 ; s 3-year Limited warranty: Means 3 Year Comprehensive + synology warranty check service.