A Cisco Collaboration app will only specify a MAXIMUM maintenance release if there are known incompatibilitites. . Could have done a mix of BE7000M and BE7000H, but this would not have met common hardware requirement. For network, spec sheet indicates C240 M5SX includes 2 x 10Gbase-T Intel x550 embedded (on the motherboard) LOM ports. Partition alignment is not affected by upgrading the UCM application or by choice of vdisk configuration. click to download OVA file for this version, Supported Hardware (Latest) VMware "Long Distance vMotion" (site to site) is not supported. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. VMware Tools are specialized drivers for virtual hardware that is installed in the UC applications when they are running virtualized. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. UC apps continue to use existing methods of software installation and upgrade. When deployment on a BE6000S server and version is 11.0 or higher, capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in www.cisco.com/go/ucsrnd. Multiple Physical NICs and vNICs restore from backup Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. VMware vMotion Mobile+remote access and desktop+mobile softclients for 50% of users (to support WFH / roaming). UC apps continue to use existing methods of software installation and upgrade. For multi-cluster deployments, it is recommended that you use the 15,000 user VM configuration at a minimum. Not supported. Cisco Unity Virtualization Design Guide "Maintenance mode only" - VMware vMotion by definition operates on live VMs, but the VM running the UC app must be "live but quiescent". The task should then be complete and the tools should be shown as "OK". See VMware Consolidated Backup for what is supported. LoM: 2x10GE Cu LoM LAN + 1x1GE CIMC (RJ45). Plan for quad RAID5 volumes. Minimum required memory is ~50GB for this example's VM mix, but the BE7000M (M5) ships with 96 GB to to accommodate typical scenarios with other apps that might run on this hardware, so spec 96 GB. Method Cisco Systems. Use VLANs to isolate DMZ from intranet so we can run Expressway-E VMs on the appliances, instead of extra DMZ hardware. 11.5(1) and later fresh install 8.x software on VMware / UC on UCS Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Virtualization Jungle . However, using this feature to patch and update the guest OS is only supported by some applications and some versions, this is what is shown on this page when referring to VUM support. Unless an application otherwise indicates, vmv upgrades are supported, but must be compatible/supported with the app's ESXi version (see. For all other changes, it is recommended to backup the application, reinstall application on a new OVA file, and restore the application. Minimum required memory is 102GB. VMware Consolidated Backup (VCB) Two appliances are sufficient to provide hardware redundancy. Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. Cisco only provides Application OVAs using an older version of VMware-native vmtools, that customers may update if needed for compatibility with their environment. Moving a shut down VM during a maintenance window, i.e. Select the toplevel SKU for a new HX Edge cluster (which will contain HX Edge nodes and required software subscriptions) and cluster node model HX220C-M5SX, quantity 6. License Comparison - Install Base This will occur automatically. This is a minimal VM configuration for use with Cisco Hosted Collaboration Solution. NOTE: support varies by app and version. Applications are sized with redundant VMs. 9.0 Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. Unified/Packaged Contact Center Enterprise have application-specific co-residency independent of physical CPU. Cisco recommendation is to apply the latest patches and updates recommended by VMware and your hardware vendor. Always verify with server vendor if a hardware-vendor-specific ESXi image is required. However, if Storage vMotion must be used, it is only under the following conditions: This feature automates patching and updating of VMware vSphere hosts and Guest OS. Your results will vary. See the 3rd-party's documentation (e.g. You can run a 3rd-party RAID calculator to double-check if two RAID5 volumes each with 7x300GB will accommodate. The task should then be complete and the tools should be shown as "OK". To migrate from bare-metal servers (e.g. Use of Cisco Nexus 1000V is therefore strongly recommended as this is currently the only way to deterministically manage traffic congestion through the UCS 6x00. Cisco Unified Work Force Optimization Suite, Cisco Unified Contact Center Management Portal, Cisco TelePresence Video Communication Server, Hosted Collaboration Solution for Contact Center, Virtualization for Cisco Unified Contact Center Domain Manager, Cisco Preferred Architectures for Collaboration, Collaboration Ordering Guides Partner Portal, Cisco Collaboration Solutions Design Guidance, Collaboration QoS and Network Design Guidance, Virtualized Collaboration Storage Design Requirements. This content has been moved to Cisco Collaboration Infrastructure Requirements: Hardware/Software Compatibility Requirements and Management Tools. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. HCL, latencies, application VM capacity and performance needs). moving VM from ESXi host A to ESXi host B in another chassis, closet, building, etc. Example uses VIC 1440 mLOM. Cisco recommends to power off the VMs before the SAN replication occurs. Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. Cisco recommends to power off the VMs before the SAN replication occurs. If the server is Cisco UCS, you may need to use a UCS-specific image for U3 on vmware.com. Cisco Collaboration apps do not require or even use most of the new features in new vmv versions (e.g. UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. This needs to be accounted for in VM Placement. See VMware Consolidated Backup and VMware Data Recovery for what is supported. This feature automates patching and updating of VMware vSphere hosts and Guest OS. Unified CCX Select a Cisco VIC model that supports the customer's network switch/fabric elements. NOTE: support varies by app and version. I have nearly a decade of experience designing, installing, and troubleshooting Cisco Unified Communications systems of all sizes. All these uses are supported for UC but note that UC apps like CUCM and UCCX only support a single vNIC with a single IP address. Microsoft Hyper-V, Citrix Xen, Red Hat Virtualization, etc. Which VMs are active, and how many are active simultaneously, depends on how the CUCM cluster nodes are setup with respect to service activation, redundancy groups, etc. Cisco Community Technology and Support Collaboration Unified Communications Infrastructure UCS / CUCM - Increasing Disk Capacity For VM's 2684 5 3 UCS / CUCM - Increasing Disk Capacity For VM's Quintin.Mayo Explorer Options 11-27-2019 12:01 PM Hi, Our call Manager and UCS servers partitions are reaching capacity. If the UC app is listed as "Supported with Caveats", then support is as described below: Moving a shut down VM during a maintenance window, i.e. This will occur automatically. CUCM licenses are based on the number of TelePresence endpoints and Jabber Video licenses in your VCS environment. To migrate from bare-metal servers (e.g. Unsupported Infrastructure / Virtualization Software However, if Storage vMotion must be used, it is only under the following conditions: New installs of 9.1 and above must use 1x110 GB vdisk. CUCM sending CDR/CMR to the external billing server does not incur any additional IOPS. Follow UCS DIMM population rules for 2x16GB=32GB (ignore options like Memory Mirroring). CPU power-saving features that do "CPU throttling" are not supported. If the UC app is listed as "Supported with Caveats", then support is as described below: Virtualization Virtualized CUCM VMware changes Highlight: 1. For storage, follow guidelines for local DAS. Step 4 When the system is back up, the tools status is updated to OK from the vCenter Summary tab for the virtual machine that you upgraded. Software upgrades of the UC application will preserve the version of VMware Tools currently running. VMware vCenter Converter NOTE: support varies by app and version. VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. Storage vMotion Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. VMware Boot from SAN You must also follow any compatibility instructions from the hardware provider(s). For capacity drives, required usable space is ~1TB. Older versions used 2x80GB or other configurations as shown in tables above. (Yes How does the Cisco docwiki section 3.2 on page X apply to Nutanix? upgrade to 8.x software version on the bare-metal server Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Server Vendor's hardware compatiblity information for the vSphere ESXi Major/Minor version required by Cisco Collaboration. So we will align with BE7000H (M5) and instead spec 192 GB. For latency/performance, rule of thumb would be 14 disks (1 HDD per physical CPU cores). (physically delivered as factory-preload on appliance; multiple appliances will use same initial license key). Where supported, this provides the VM equivalent of migration to a more powerful or less powerful server. USA-based, so requires compliance with US FCC Kari's Law / Ray Baum's Act. Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. When deployed on a BE6000S server and version is 10.5(2), capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in. NOTE: support varies by app and version. This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. 3rd-Party VM-based Backup Tools Regardless of vSphere version, Cisco only supports ESXi with virtualized Collaboration products. 5600 / 2.66 GHz vs. E7v1 / 2.40 GHz). Please note the following caveats: Customers seeking capacity increases should migrate all cluster nodes to a higher fixed capacity point as described in the, All cluster nodes must get the same vCPU/vRAM increase. Before I purchase the CUCM 11.5 software I want to verify that Cisco will "support" this HPE server integration. HCL, latencies, application VM capacity and performance needs). VMware Site Recovery Manager (SRM) Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. NOTE: support varies by app and version. Examples (non-exhaustive) of possible "fixes" are reduce/redistribute application software load, improve hardware's ability to handle the application software load, apply an ESXi patch, or apply an update to hardware BIOS/firmware/drivers. See VMware High Availability for what is supported. Method 3: Automatically check and upgrade VMware Tools at boot time Also note that enablement of specific VMware vSphere management features may require vCenter and/or a higher feature Edition of vSphere ESXi. Do not expect equivalence. This feature automatically restarts a Virtual Machine (VM) on the same physical server or a different physical server. For example, initial deployment of the OVA and UC application may have been done on ESXi 4.0 update 1. fresh install 8.x software on VMware / UC on UCS When enabled on VMs running ESXi 4.1 or later, you may experience slow TCP performance on certain operating systems (depending on which Collaboration application and version). Not supported. From a technical perspective, CUCM 8.6 or higher is allowed on these platforms, but customers must verify that the desired CUCM version meets certification requirements (JITC, etc.). Any on-premises hybrid extensions of 3rd-party public cloud infrastructure (e.g. VMsafe Cisco does not produce OVA files for newer vmv versions, or test newer vmv versions since VMware indicates these are backwards compatible. Not supported. Application versions will define minimum required vmv. Follow UCS DIMM population rules for 12x16GB=192GB (ignore options like Memory Mirroring). For real-time load-balancing of live UC VMs (e.g. VSA is not really a "feature" but rather a storage product from VMware. Requires SAN storage. For geographic redundancy, either meet "HyperFlex stretched cluster" requirements for a single 6-node HyperFlex cluster or build a separate 3-node HyperFlex cluster per site. OVAs for ESXi 5.x include vmv7 and vmv8). VMware Fault Tolerance Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. BE6000M (M5) appliance uses Intel Xeon 4114 CPU (10C/2.2GHz). Adding vDisk is not supported as it would require re-partitioning by the application. Enabling CAR continuous loading results in around 300 IOPS average on the system. Click Add Trunk to create a new SIP trunk. It is the sum of two other latency values (GAVG = KAVG + DAVG): "KAVG/cmd" (VM Kernel Average Latency per command) - an indicator of CPU resources/performance. Release if you have more than 10,000 users in Cisco Unified Communications Manager, you must use the 5,000 user OVA template at a minimum, even if you plan to license less than 5,000 users of IM and . Not supported for other applications. Obtain new version key from My Cisco Entitlements (MCE).Obtain installation media from vmware.com (Cisco UCS-specific images). IM and Presence Service DMZ infrastructure not included in example hardware BOMs. E.g. Cisco requirements are to prevent these types of issues from impacting application availability to end-users. Configuring CUCM - Virtual Machine deployment 4,566 views Aug 18, 2015 26 Dislike Share Go CodeGuru 1.05K subscribers Welcome to the Cisco Unified Call Manager Series. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Follow HX DIMM population rules for 4x32GB=128GB. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. If more applications are needed at the same Small Collaboration scale (<1000 users and <2500 devices), then either BE6000H (M5) appliances could be substituted, or additional BE6000M (M5) appliances could be added. The only supported scenario is a manual move to a different server, e.g. Required VM count for software redundancy will fit on pair of rack servers. Follow Business Edition 7000 ordering guide for quoting instructions (toplevel product ID BE7H-M5-K9). Account for the controller VM's requirements (vcpu,vram, vdisk, vnic, required physical CPU, etc.) The following links can be used to determine if an individual Maintenance Release or patch "can" or "should" be deployed: VMware Compatibilty Guide (http://www.vmware.com/go/hcl) for the the vSphere ESXi Major/Minor version supported by Cisco Collaboration. See VMware High Availability for what is supported. Any other type of public cloud offer (e.g. This allows VMs to be copied, then subsequently modified or shut down. Redundant power supplies will be used, as well as a rack-mount kit. Cisco Collaboration apps only require vmv4 functionality, so a newer vmv is usually transparent. Otherwise disable LRO is optional. 2 or 3 The only supported scenario is a manual move to a different server, e.g. ESXi 4.0, 4.1, 5.0, 5.1, 5.5). 3rd-Party Physical To Virtual (P2V) Migration Tools. Not supported for other applications. New ESXi versions may increase the latest vmv version, but new ESXi versions support older vmv versions (see vmware.com for information on compability of old vmv versions with new ESXi versions, such as this vmware.com KB article for compatibility for ESXi version with vmv version). Cisco Collaboration applications do not require their own dedicated vCenter. IBM Cloud and others are not supported). Virtual Appliance Packaging of UC apps Single cluster for each application (UCM, CUC, IMP, CER, Expressway). Which method to use: Early versions of the Collaboration applications required a COP file in order to upgrade the VMware Tools. 0:00 / 51:15 Configuring CUCM - Base Configuration Go CodeGuru 1.08K subscribers 278 Dislike Share 75,547 views Aug 19, 2015 Welcome back to another GoCodeGuru tutorial! VMware vShield NOTE: support varies by app and version. Closest match that is compliant with application CPU Requirements is Intel Xeon 4210 (10C/2.2GHz). Requires SAN storage. For older ESXi releases, the VMFS is transparent to Cisco Collaboration apps, but recommend using the latest version offered for the major/minor version of VMware vSphere ESXi you are deploying on. Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. P2V tools are not supported. 2 or 3 UCM, IMP and CUC have caveated support (see New installs of 9.1 and above must use 1x110 GB vDisk. Questions? Existing UC app methods of backing up the software continue to be supported. This page has been updated to reflect compatibility with the latest M5 hardware. Two HX Edge nodes are sufficient to provide hardware redundancy. For customers using vSphere Client instead of vCenter, it is NOT recommended to upgrade to a newer vmv. b. 9.0 and later You'll end up with a running copy of Communications Manager. P2V tools are not supported. Later, a CLI command was created to make the upgrades easier. Cisco-provided/required OVA files will be for the specific vmv version used when testing the ESXi major/minor version (e.g. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. See VMware Consolidated Backup and VMware Data Recovery for what is supported. VMware Dynamic Power Management If purchased from and supported by Cisco (e.g. mandatory when deploying on UC on UCS Specs-based and Spec-based 3rd-party infrastructure. See. See VMware High Availability for what is supported. A Cisco Collaboration app will only specifiy a minimum maintenance release (e.g. Please note the following caveats: For latest, see one of the following docs, depending on what kind of hardware you are interested in: Cisco Business Edition 6000 Ordering Guide (partner-level access), Cisco Business Edition 7000 Ordering Guide (partner-level access), Cisco UCS Spec Sheet for the server model of interest (B200 M5, C220 M5 SFF, etc.). 20220453 Systems Administrator II-Cisco CollaborationCLOSING DATE: Open Until FilledAPPLY ONLINE ATSee this and similar jobs on LinkedIn. 3rd-Party VM-based Deployment Tools NOTE: support varies by app and version. 3rd-Party VM-based Backup Tools Customers who want to use less storage space must use the 1x110GB vdisk and a reinstall plus restore from backup is required to change from 2x80GB to 1x110GB. Cisco Finesse For cache, system and boot disks, any option is usually fine. For support clarifications on virtual network elements, see. Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. See vMotion for what is supported. Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. 5.0 U3 on UCS C220 M3 SFF, check the UCS interop matrix to see if any updates required before U3 will work on that hardware. This video demonstrates how to get Cisco CUCM up and running for a home and lab environments. Which VMs are active, and how many are active simultaneously, depends on how the CUCM cluster nodes are setup with respect to service activation, redundancy groups, etc. See the Install and Upgrade guide for Cisco Unified Intelligence Center 11.0 and later for more details.) No = the feature is not supported at this time - see Best Practices for alternatives, if any. Using this feature to patch and update VMware vSphere hosts is supported. New ESXi versions may increase the latest vmv version, but new ESXi versions support older vmv versions (see vmware.com for information on compability of old vmv versions with new ESXi versions, such as this vmware.com KB article for compatibility for ESXi version with vmv version). I.e. See also VMware Data Recovery and Copy Virtual Machine. Leave capacity headroom for expansion, change management and outage mitigation. Before applying a VMware upgrade or update to a host, always verify compatibility with each Cisco Collaboration app (At a Glance table at, Note that use of VMware vSphere ESXi 4.1 requires disabling the "LRO" setting (. Additionally, the UC applications and operating systems cannot set the Layer 2 COS markings. OVAs for ESXi 5.x include vmv7 and vmv8). 2 The only supported scenario is a manual move to a different server, e.g. E.g. In the popup window choose Interactive Tools Upgrade. Virtualization Software Requirements - Required vs. Assume customer network can accommodate 10-Gigabit or 40-Gigabit ethernet uplinks. Trace collection is 100 IOPS (occurs on all VMs for which tracing is enabled). Choose Device Type as Client Device. 1, 2 or 3 Any on-premises "hybrid cloud" extensions of 3rd-party public cloud infrastructure (e.g. Values consistently greater than 20-30ms are frequently performance problems for typical applications. Plan for a C240 M5 rack-mount server that emulates the specs of Business Edition 7000M (M5) appliance. These values are per active VM. Customers who wish to add additional vCPU and/or additional vRAM beyond this minimum to improve performance may do so, but note the following: When deployed on a BE6000S server and version is 10.5(2), capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in www.cisco.com/go/ucsrnd. If the HCI software requires a controller VM, that is considered a co-resident 3rd-party-workload for VM placement. Here are some redirects to popular content migrated from DocWiki. All cluster nodes must get the same vCPU/vRAM increase. The snapshots must be merged before the Cisco Unified CCE and CVP systems transition to production. Design assumptions, required applications, and application sizing. As well as rack mounting / cable management hardware. Otherwise, unless indicated NOT to by a Cisco Collaboration app, customers are free to manually upgrade the vmv to a newer vmv supported by the ESXi version. Symptom: In the document Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) under the section of Virtual Machine Configuration, in Table 5.Virtual Machine Requirements, Item "VM configuration virtual hardware specifications" you can find the following statement: "Any changes to a VM must align with the OVA configuration. If you require any of these features, see VMware.com for editions comparison. Not supported. Click here to download support of older/non-orderable servers, UCS or 3rd-party Specs-based on Intel Xeon, * See mouse-over column heading for details. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. Required usable space is ~1.5TB (more during change management or outage mitigation). Virtual Appliance Packaging of UC apps VMware Snapshots If mixing capacity points in the same UCM cluster then the scale per cluster and the density per node continue to be limited to that of the. P2V tools are not supported. This example will use a minimum build of 6x SAS 1.2 TB. Y(C) = Supported with Caveats - see Best Practices for details, Y(P) = Partial (limited) support only - see Best Practices for details. Not supported. Not supported. Customers must download and use these OVA template files for initial install, as they cover items such as supported capacity levels and any required OS/VM/SAN "alignment". The specific vmv version used when testing the ESXi Major/Minor version required by (. Hosts and Guest OS 2x10GE Cu LOM LAN + 1x1GE CIMC ( RJ45 ) Contact Center cisco cucm virtualization have application-specific independent! = the feature is not affected by upgrading the UCM application or by choice of vdisk configuration is transparent. 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A manual move to a different server, e.g 's Requirements ( vcpu, vram, vdisk vnic. And copy virtual Machine ( VM ) from one SAN to another SAN VM ESXi! From VMware only supported scenario is a manual move to a newer vmv versions (.! Not incur any additional IOPS VM cisco cucm virtualization for software redundancy will fit on pair of rack.... Leave capacity headroom for expansion, change management and outage mitigation versions used or.