Reservations made on the Early Saver promotion are subject to a non-refundable deposit after the time of booking. Review tags are currently only available for English language reviews. Great Wolf Lodge water park wristbands are RFID (Radio Frequency Identification Device). I only wish they would change it up periodically so there would be different quests when we return, but I'm pretty sure they are always the same. COVID-19 continues to make headlines as the virus keeps people across the world indoors. Temporary use of wheelchairs are available through Guest Services on a first come, first serve basis. Manteca's location is the 19th Great Wolf Lodge to open . The resort will close on Sunday, March 15 at 2 p.m. I have brought my kids to this location many times in the past and they love it. Taxes and fees that are shown are estimates only. Points are earned on qualifying stays of twonights or more. Disappointed once again. I left something at Great Wolf Lodge. Sign Language interpretation services can be requested for shows and amenities with a minimum of 10 days advanced notice. Trash, food and feces all over the ground. Can my child use the water park if he/she wears diapers? Our resort policy requires that there is at least one adult 21 years of age or older in each suite. We contract with a company that independently audits lifeguard performance and vigilance. We employ hundreds of lifeguards, which have extensive training in monitoring pools and operating rides. Expiration is subject to change. Our hotel public spaces, accessible rooms, and water park decks are ADA compliant. All rights reserved (About Us). The Great Wolf Lodge resorts are closing due to Covid-19 concerns. For groups of 10+ rooms, visit theGroups section in the site's top navigationto learn more about our meeting rooms and event spaces, catering options, suites blocks, and more; once you fill out a proposal request, a member of our sales team will be in touch shortly to answer any questions and begin the planning process. How do I set up a group stay or event at Great Wolf Lodge? The resort will close on Sunday, March 15 at 2 p.m. The Management Development Program (MDP) is an accelerated rotational development path to a leadership role with Great Wolf Lodge. . You want to play a game? The rate also includes parking, and access to all events. I decided to look at our options and saw that GWL in Sandusky Ohio remained open and had 2 family suites available on 4/10. (Great Wolf) GURNEE, IL The Great Wolf Lodge is among . Heather Morrison | [email protected], During coronavirus pandemic, Great Wolf Lodge to donate up to 10,000 rooms to nurses, Mothers Day brunch in Massachusetts: Where to book for May holiday in Springfield, Worcester, Boston and more, Springfield postpones July 4 fireworks; no date given. If the cardholder is not going to be present at check-in, a credit card authorization form is required. Read More Everything to Know About the Great Wolf Lodge Manteca! Our only full day there, the bathrooms ran out of toilet paper quite early in the morning and no one was there to refill them. Points can only be redeemed at our U.S. lodges. CHICAGO - (April 29, 2021) - Great Wolf Lodge Southern California announced it will welcome guests back to the resort beginning Saturday, May 22, 2021, providing a close, convenient staycation for families looking to take that long-awaited getaway together. 2023 Great Wolf Resorts, Inc. All rights reserved. Our lodge is considered casual but we do ask that when you are outside of the water park that shirts and shoes are worn. I have more points than the room costs. You may wish to bring a beach towel or cover up as we ask that the towels stay in the water park area. The waterpark giant thanked us for bringing this to their attention, and processed those final refunds that should post within a week. The grand opening date is set for Thursday, Sept. 17. The kids had a fun, albeit an expensive weekend ($600+/night). Either dont do it at all or budget at least $100 for it, because you get volume discounts based on how much you spend and if you spend $100 the paw points are $0.16 each. We provide towels in the water park area. I again contacted customer service via email, no response this time. My kids were in tears and we left after lunch even though we had planned to stay 5 hours longer. CHICAGO (CBS) -- A suburban family wanted a special place to celebrate a 3-year old's birthday, and thought what could be better than a water park resort, until things went downhill. They could turn it down a bit and still allow people in the lobby to hear it just fine.Overall we had a good time and never left the place for the 4 days we were there (other than picking up Panera for lunch one day). Please see a Pack Member for assistance. Bonus Deals can only be used on bookings directly through greatwolf.com. That is where you will receive your keys and water park wristbands. As a guest of the Great Wolf Lodge, we offer special birthday add on packages that you may purchase in addition to your suite: more information here. They were fun too. Coast Guard approved life jackets are available on a first come, first serve basis. Where do I go when I arrive at the lodge? In a subsequent press conference, the governor indicated the timeline for fully reopening the economy has a potential to move to earlier, depending on the percentage of vaccinated residents, Great Wolf Lodge said. No effort whatsoever to update anything except the price. All children under the age of 18 should be accompanied by a supervising adult at all times in the water park. Can I add Bonus Deals on top of deal codes? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Young children or other diaper-wearing guests must wear a protective swim diaper inside the water park. Yes, there are long waits for the restaurants at peak times. Click Here to Book Direct. On 11/21/2021, I had procured a flight to California and subsequently booked a stay at Great wolf lodge Anaheim instead on 12/16/2021. "We've all been, like, in the house, not doing a lot of fun things that we normally do," Imani Walker said. She cancelled the reservation and issued my refund. Contact us at Great Wolf Lodge and a representative will respond to you shortly. This means you don't have to carry cash or room keys! Do the rooms have a refrigerator and/or microwave? I had booked a reservation for my son's birthday this weekend but after coming home from a business trip this week tested positive for COVID. The Chicago, Ill.-based company released the following statement: The health and safety of our guests . More. Vendemos pases diarios para el parque acutico? At Great Wolf Lodge, we do offer certain suites that can accommodate a maximum of 8 people. There are plenty of life jackets available and did not have a hard time securing them for our kids. The women's room was utterly disgusting. You may observe some of their regular drills performed during operation, which provides real-life practice. The next time we went to the waterpark area, I made everyone dry off and then check the towels back in before we walked back to our room (cold and damp).My son wanted to go to GWL again for his 8th birthday (like we did March 2020), so I booked a stay for our family and a friend's family. We just spent a week in Estonia and Finland. We are happy to report that her 3-year-old, Antoni, had a happy birthday, and got to splash and play in a hotel pool at a different hotel. We saw toddlers in the kiddy pools wearing normal diapers - full normal diapers, swimming up to their belly buttons in the water. Great Wolf Lodge resorts in the United States and Canada are closed amid the novel coronavirus pandemic. There are also spinners in the water park to dry swimsuits. Sower heads and controls are not at all kid friendly. Some properties may have special restrictions. Are there chairs (aside from cabanas) to leave our belongings? Answer 1 of 4: I was to travel to Helsinki tomorrow 18th March and was to attend Swan Lake in Finlandia Hall on 20th March, very sad to be missing both my holiday and performance. Other companies, such as MGM Springfield, did similar reservations throughout the year prior to being allowed to officially reopen. The water rides are the big draw, but be sure to check out the ropes course. Our retail stores have swim diapers available for a nominal fee. How secure is the web site when I'm booking online? It's vacation so we splurged for one meal. The arcade area seemed newer and perhaps a little cleaner, but it's a total money suck-- the game cards are expensive, and the games themselves are expensive.The Howlin' area in the way back past the pools was insanely disappointing. The non-refundable Flex package will allow guests to cancel with a refund of the first night's deposit, or reschedule stay dates without incurring any change fees as long as the reservation is still outside of the 48-hour window of arrival. If you're not swimming, you may still wish to bring comfortable clothing for our 84-degree water park area. Check-out time is 11 a.m. As our guest, please feel free to enjoy the water park facilities until closing. Guests will be contacted prior to their visit to verify arrangements. Our resorts consistently rank high in cleanliness as measured by you, our guests! ", Great Wolf Lodge closing due to Covid-19 concerns, Madison company takes SNLs potty humor in stride, Police search underway in Madison after domestic dispute, Police identify suspect in east Madison homicide. You are subject to the best available rate on these new dates. In my opinion they should allow you to leave the towels (which are striped and are obviously different than the bath towels) in the room that can be accounted for after checking out. Paper towels were overflowing in the garbage. Todos los huspedes deben tener la tarjeta de crdito que se utiliz para hacer la reserva con una identificacin con foto correspondiente. The 414-room resort will open its doors to the public on Aug. 24 with . 2021 CBS Broadcasting Inc. All Rights Reserved. We have specially trained chefs that can offer a variety of special items for your family to enjoy. Have questions about our suites or need help planning your stay? Are self-service laundry facilities available in the resort? (WXYZ) Great Wolf Lodge announced Friday that it would close all of its hotels and indoor water parks, including those in Traverse City and Sandusky, Ohio, for two weeks because of the. What does the Flex package cover and when can it be purchased? While weve had no reported cases of COVID-19 and the CDC states there is no evidence that COVID-19 can be spread through the use of pools or hot tubs, after carefully reviewing the large gathering guidelines from government officials we believe it is in the best interest of our guests and pack members to close all of our resorts starting at 2pm on March 15 with plans to re-open on April 2. Purchase your Day Pass here. We recently went to GWL for a mini family getaway-- and it was our first experience. Visit greatwolf.com and log into your account to see Bonus Deals. We can also assist with rescheduling your stay for a time that works better for you; please contact Customer Service to reschedule. I let employees know. Gross.- Staff was very friendly. Are water park passes included with stay? Pack 'n' Play cribs are complimentary but are first come, first serve and cannot be guaranteed during high occupancy periods. There have been no reported cases of COVID-19 at Great Wolf Resorts. In a statement, Great Wolf Lodge cited the large gathering guidelines as one of the reason for the closure. Suitable swimwear is required for personal safety. Recomendamos encarecidamente que los nios de menos de 48 pulgadas y los que no sean nadadores fuertes o que las personas que no saben nadar usen un chaleco salvavidas. My daughter loved it.- Also - most of the guests were not wearing masks. We went to GWL in March 2020 after covid began, but prior to lock down. The other on site activists were less than impressive as well. There are also lockers available in the water park for guest use. If the cardholder is not going to be present at check-in, a credit card authorization form is required. However, Gov. They really need to improve on this part.We packed robes for the kids and adults for walking from the pool to our rooms (as recommended by a friend) and I HIGHLY recommend it. They did nothing to clean the feces or to make it a safe clean place for kids. 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