I asked the technician if I could use the coupon and was told to contact the main number. Anyone can write a Trustpilot review. Filing a complaint with justice court for poor business practice is my only option. Medical insurance too expensive 900 monthly, Bad communication (costumer- office) - (office-install crew), - inconsistent work schedule
Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. Tech showed up 4pm on 12/18/2022. Mike was wonderful! When Jacob P . Add an outlet for a new TV and outlet in garage. Luckily, my next call was to Parker & Sons. Thanks for nothing pat Mack Fine. Parker and Sons insights Based on 13 survey responses Areas for improvement General feeling of work happiness Energizing work tasks Time and location flexibility Hiring explanation from the reality once working at P&S Senior Service Plumber (Former Employee) - Phoenix, AZ - August 31, 2021 Took advantage of my elderly parents! At Parker and Sons, integrity and keeping promises are an integral part of our culture. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Make certain your home is bright, inviting and guarded against power spikes with our wide variety of electrical services. Learn more about Birdeye. We're here to help! Was told a tech would be out today to replace parts. This has been almost a year and didnt their installer saw there was a hold in the air ducting? They never ever measure the house before putting in the new a/c . Mike Salerno, the plumber, is trustworthy and competent. Great service. My ac was out again last night due to another failed thermostat. Company C replaced the coil for $2,100.00. Just to replace the faucet I was quoted over $500 - OUTRAGEOUS! ), but that in itself is absurd. It has been a year and my AC has not functioned correctly. Parker and Sons has standard refund processes that were followed. Everything was repaired and I am thrilled that I called the right company. We're not your Average Joe! Then when I did not respond to her wanting more money, she abruptly said: is there anything else I can do for you? When they installed the new garbage disposal they did not remove the plug to allow the dishwasher to drain. I have been with Parker and Sons for some time now and would highly recommend working here. Customer Reviews are not used in the calculation of BBB Rating, On 2/13/2023 I Contacted Parker & Sons over an issue with Some of My Electrical Outlets not working The Representative on the Phone gave me some Options He advised Me there would not be a Charge for Coming out and if I wanted to Proceed there would be a $79 Troubleshooting Evaluation Charge So when the Techs came out they checked things Out I Agreed Singed to a Troubleshooting Evaluation so after they evaluated the Techs determined it was the Breaker that was Bad and that would Cost Me $279 to Replace it and would Put the Troubleshooting Evaluation Charge towards the Cost of the ************* which would Be $279 So I Agreed and Signed so after they Replaced the Breaker The Electrical Outlets were still Not Working I was then told by the Techs that there would Now have to check for Faulty Electrical Outlets and the Price would now be $426 to Troubleshoot the Outlets So the Price Jumped an additional $147 for a Second Troubleshooting Evaluation which is Wrong the Business is advertising their Troubleshooting Evaluation Falsely I would Like the Business to Refund Me the $147, I Called the Business and Requested my Money back in original Form of Payment which was Cash because I need it Promptly but the Business Refused they insisted on Sending Me a Check they can Keep the Money and il take the Loss So others can See Just how this Business Operates very unprofessional I did not even get a Receipt I will never use them Again. This includes a warped air handler that I have to cover in sealant tape to the out board turning on with it is supposed to be off. Challenging to get quality leads and minimal commissions. They never stick to things - they make changes too much. Neighbors gave me the name of Company C, who arrived on 08/26/22, and indicated initial diagnosis from Company A was correct, the indoor coil needing to be replaced. They cleaned my vents last year and they put my vents back on backwards. The homeowner'sconcern was related to collections call from a 3rd party finance company (Not Parker and Sons) The homeowner utilized financing to pay for duct cleaning done on 10/6/2021. ( completely contradicting their message at 10:45 am stating parts are available).Ive reached out to ********************* and ****** ? We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. Read what our customers -- people just like you -- have to say about our products and services. I'll be leaving soon. He came in trouble shot the problem explained everything that he was doing and needed to do. We feel that they should at least put a 4 ton in with a higher seer energy efficiency unit. They did some plumbing and electrical work. -$19 Base Pay -Flexible Location -Breaks on chosen time. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB is here to help. BBB Business Profiles are subject to change at any time. There are still labor laws to abide by! We're having the work done for $600 from another company. Erin S. Parker & Sons is amazing. Yelp confirmed a business or employee license. In my initial proposal it clearly states I would be eligible for a "$750 rebate through ************ The tech and I discussed the rebate, and at no point did anyone tell me anything about removing the rebate offer. This profile is powered by Birdeye. Theyre always professional and friendly. They did heating. - could be paid more
I have a large so I needed two new AC units. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. The ** unit has never worked to cool house since the installment. Having problems? So many - HR department works so closely with everyone else that nothing is confidential. Installers were on time and very professional. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. We also offer installation services for new equipment. This place is a rip off i had a technician come out to check my ac. Andrew did a great job replacing light fixtures in 2 bathrooms. We offer installation services for everything from generators and car charging stations to security systems, custom lighting, and whole-home surge protectors. The charge would be $3,819.00. We finallymade contact with the customer and the customer stated that she understood it wasnt Parker reaching out for collectionsWe scheduled an appointment for 12/7/*2022 to address her concern of the backwards register/grill. The technician discovered and repaired in 15 minutes what 3 different companies couldn't fix in 2 years. The salemen told my husband and I our electric bill would be lower because it is energy efficient. !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. He was absolutely correct. . Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. Just want to let us know how our team did on your recent service call? They started digging and then things just went downhill from there. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Stayed to make sure it was working. We were told we could be put on stand by for the next day which was great. Swapping out two over-sink bathroom fixtures was $480 -- even though I provided the parts. Now the heating unit portion is not heating. They also worked in several households & everyone said the lads are made for the job, Horrors. 6pm time frame. Never trust this company they are a bunch of thieves. Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. They did air-conditioning work for my heater. We offer the expert services you need at prices you can live with. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. They expect allot from employees. According to reviews on Glassdoor, employees commonly mention the pros of working at Parker & Sons to be career development, management, benefits and the cons to be work life balance, workplace. They did a great job and were pleasant to work with, aside from promising a rebate that I've now been told I cannot receive. Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! It goes against our guidelines to offer incentives for reviews. I think it would actually get somebody to my home faster. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. The discussion went in circles again on 300 vans, fuel , inflation etc. Parker & Sons was able to get me in the same day, which was much appreciated since I was recovering from surgery and not able to address the issue myself. We are very happy. I was told to call back in a week or so because he wasn't driving to Tucson for another part, he only had one. Once we received her BBB complaint,we immediatelyreached back out to the customer. There is NO way the actual install times takes four times as long. Gentleman was polite, courteous and professional. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Well guide you through the process. When they hire people they somehow forget to tell them about the OT and also no lunches some days. Keep your family safe. Have a great night! I said the breaker was for the air conditioner/heater, and I needed a repair man for my air conditioner. They were able to come out SAME DAY and get our AC back up and running. They show up on time and most importantly they know what they are doing. These are just a few examples: Dave at Parker and Sons came to my rescue. Came as scheduled. We also ensure all reviews are published without moderation. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. The manager said he would make it right. Yes, Parker & Sons offers free project estimates. Very expensive, but nice units. ******* said that is not what she sees on the invoice. Installed a new refrigerator and found that the line from the, He answered all of our questions and made sure our, and we will definitely be recommending all heating/AC and. As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! Literally the only Pros are the MONEY. The salesmen said we would need a 3.5 ton A/C. Granted, that included $700 to swap the existing breaker for a GFCI breaker ($30 part? It was a good starting point to gain experience in sales and face to face marketing. Purchase and installation of a brand new HVAC unit was completed 6/2722. Founded 1974 With Angi since September 2004. I only want my money back from this awful company. We repair and maintain existing electrical systems. Insulating my attic was over $8,000. Work in an air conditioned environment; no door knocking. Random schedule changes which affect your life. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. They rip me off by charging me 711.00 for a part that only cost 40.48 cents and for another part that only cost 45.00 dollars they charged me 474.00 and reassured me into signing the invoice. Mrs. Parker died recently in Cleveland, Oh., at the age of 79. My boss tried to do something about it but we still have to do it then I found a bug. The original invoice was modified by making changes, i.e. Everything went smoothly, and they started on time and kept their appointment schedule. I guess they dont check their workers. I contacted Parker and Sons and technician came out on 08/11/22. Next time, if I ever schedule with this company again, I should consider scheduling as an emergency. They never stick to things - they make changes too much. So, let's see. Tucson: (520) 273-7247. Have an after-hours emergency? Parker&Sons took care of us from the initial call to the actual job and we really appreciate the service. Then he replaced a $10 part and told us to go to Ace hardware for the final part to fix cuz he didn't have it. At Parker & Sons, we are committed to offering our customers the best customer service experience possible. You are in Phoenix. Thanks for the recommendation! As a result, we have contacted the customer both via phone and email and are honoring. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. Stay up-to-date on current news, promotions, and industry tips. the technicians were on time, friendly and very professional. Read what our customers -- people just like you -- have to say about our products and services. Employees also rated Parker & Sons 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities. We used Parker several times and were happy. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Is this even legal? Why bother even to schedule in advance? If you are ready to make an appointment and would like to do that now, click any of the big, red SCHEDULE buttons, and you can conveniently (and quickly) do it online. Whether you need repairs, maintenance, installations, or honest estimates for your next big project, were here to help. That's the absolute basics and he lied about it. Parker & Sons accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check. Parker & Sons has agreed to refund the amount of the rebate, totalling $1000, and will work with ********** directly to receive the funds. Yes, Parker & Sons offers eco-friendly accreditations. We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. The only real downside is the company is understaffed. I have 2 a/c in my house is about 3900 sq ft. My other a/c is 5 ton and it works great. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Behavior contrary to these beliefs is not tolerated nor accepted. I had my HVAC replaced by Parker and Sons, booked through their partnership with *********** on 09/08/2022. BBB Business Profiles may not be reproduced for sales or promotional purposes. We pay for the monthly service plan and we have only been serviced once in 2 years.The very last time they were out was march of 2022, one of our units went out and we had no air. Verification can help ensure real people write reviews about real companies. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. Parker and Sons is a life savor. There is some good pay opportunity and good management. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Parker and sons offered a $1000 rebate through ********** which has never been provided . I contacted Parker and Sons and asked for a refund of my $285.78 annual maintenance plan. Phoenix: (602) 273-7247. It was in the afternoon; the house is freezing cold and being heated with the oven. to our friends and family be done by Jesus. Pros & Cons are excerpts from user reviews. 21 complaints closed in the last 12 months. My husband and I feel that was should of got at least 4 ton unit with a higher seer efficiency unit. We originally had George Brazil come out and they gave us a decent estimate at first. No refund received yet. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. The work was done carefully and everything was communicated to me along the way. There is no cleaning staff. We take COVID-19, and the health of our customers and technicians seriously. Do you clean the ductwork? We also have a Tucson site. Never show up ..Saturday waited all day. 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A technician come out to check my AC was out again last night due to another failed thermostat appointment.